Medical Administration Specialist

Quick Facts

• Role: Medical Administration Specialist

• Support scope: Medical administrative support and continuity of functions during non-traditional business hours

Description

The Medical Administration Specialist represents management on administrative matters, maintains continuity of functions, and provides full medical administrative support to clinical and administrative medical center staff during hours other than normal business hours. The role interprets VA and medical-related rules and regulations for legal entitlements and benefits tied to admission, community care, and patient transfers.

Responsibilities

• Interpret VA rules and regulations to determine legal entitlements and benefits related to hospital admission, community care, and patient transfer

• Coordinate resolution of medical-legal problems for the medical center

• Process administrative issues involving beneficiary death and other major incidents (e.g., suicide, assault, homicide, facility/community disasters)

• Direct and advise clinical staff on appropriate administrative actions regarding patient activity

• Respond to non-routine patient condition inquiries

• Oversee determination of applicant eligibility

• Determine the extent of release of medical/social data from patient records

• Facilitate urgent transportation for Veterans, including flights for VA organ transplant candidates sent out of state

• Record operative permits when appropriate and assist physicians with administrative matters

• Monitor fire system, refrigerator temperature alarms, fire alarms, intrusion alarms, and codes

• Conduct analytical studies on operational processes, issue topics, or assigned special projects

• Receive after-hours phone calls and provide patient advocate support to Veterans and their family members

Requirements

• U.S. citizen

• Complete all required application steps, including an online assessment

• Selective Service registration (for males born after 12/31/1959)

• Subject to background/security investigation

• Complete online onboarding and provide acceptable pre-employment identification (REAL ID compliant documents required after May 7, 2025)

• Seasonal influenza vaccination requirement for VA Health Care Personnel

• Serve a 1-year probationary period or 2-year trial period

• Meet specialized experience or education qualification standards (GS-7/GS-9 progression criteria) and any applicable time-in-grade rules for current/former Federal employees

Benefits

A comprehensive U.S. government benefits package is available for full-time federal employees; eligibility depends on the specific position type and other factors.