Medical Administration Specialist

Quick Facts

• Role: Medical Administration Specialist (VA medical center)

• Work schedule: Varies (rotating days, evenings, nights, weekends, and holidays)

• Telework/Virtual: Not authorized / Not a virtual position

Description

The Medical Administration Specialist provides full medical administrative support and maintains continuity of functions during non-normal tours of duty. In delegated non-policy matters, the specialist represents management, supports lawful retention of veterans, and helps achieve management objectives. The role also includes technical guidance to meet procedural, legal, and administrative requirements related to patient care.

Responsibilities

• Exercise delegated full authority for medical administrative matters and emerging issues

• Represent management in non-policy administrative matters

• Support management regarding lawful retention of veterans

• Provide medical administrative support during non-business tours of duty

• Process administrative issues related to beneficiary death and critical incidents (e.g., serious illness, elopements, suicides, assaults, DOAs, homicides, code blue, cost recovery, facility/community disasters)

• Assist in emergency response by determining priorities and appropriate actions

• Assist with computer issues during non-business hours

• Maintain public and media relations as instructed/trained

• Conduct analytical studies on operational processes and special projects

• Review operational data to identify trends and problem areas and recommend solutions

Benefits

Federal employment includes a comprehensive benefits package (eligibility depends on position type and hours); contact the hiring agency for specific benefit details.