Senior Manager, Internal Communications

Quick Facts

• Role: Senior Manager, Internal Communications

• Focus: Intranet strategy, governance, editorial operations, and employee-centered internal communications

Description

The Senior Manager, Internal Communications leads intranet strategy, governance, administration, and content development, helping shape high-quality internal communications across the company. The role owns the intranet’s editorial and operating model, including information architecture, content standards, publishing processes, analytics, and day-to-day administration. Partners with stakeholders across the company to turn business priorities and moments of organizational and cultural change into clear, employee-centered content.

Responsibilities

• Set and lead the intranet strategic vision, roadmap, governance, and ongoing administration

• Develop and maintain intranet content standards, editorial processes, information architecture, publishing workflows, ownership models, and governance practices

• Create, edit, and manage strategic intranet content (company updates, evergreen resources, leader communications, FAQs, change-management materials, employee tools, culture content)

• Partner with stakeholders and senior leaders on objectives, audience needs, timing, sensitivity, channel requirements, and content maintenance

• Use intranet and channel analytics, employee feedback, search behavior, and content performance data to improve understanding, engagement, usability, relevance, and employee experience

• Draft and edit strategic writing support for internal communications (executive/leader communications, company announcements, newsletters, talking points, presentations, manager toolkits, and other employee-facing materials)

• Ensure compliance with applicable laws and regulations

Benefits

• Medical, dental, and vision benefits

• 11 paid holidays

• Paid sick time

• Paid parental leave

• 401(k) plan participation

• Life and disability insurance

• Paid wellness time and reimbursements

• Unlimited vacation program and annual performance bonuses