Senior Manager, Office of the President

Quick Facts

• Role: Senior Manager, Office of the President (reports to the Chief of Staff to the President)

• Team: Corporate Strategy

• Location: New York City (hybrid; 3 days in-office weekly, with Thursdays required)

• Compensation: $149,040–$195,615 base pay; benefits, unlimited vacation, and annual performance bonuses

Description

The Senior Manager, Office of the President translates organizational priorities into coordinated action and measurable results. You will own key leadership cadences, program-manage selected cross-functional initiatives, and ensure leadership decisions are converted into clear plans with owners, milestones, and follow-through. You’ll partner across Insurance, Operations, Finance, People, Technology, Strategy, and other enterprise functions to maintain alignment and momentum.

Responsibilities

Office of the President Operations

• Own the day-to-day operating rhythm (leadership-team agendas, meeting preparation, materials, decisions, action items, and follow-through)

• Coordinate recurring governance and performance-management cadences (e.g., monthly business reviews)

• Coordinate inputs and deliverables for management cycles (goals and KPIs, financial planning, talent planning, and other enterprise processes)

• Manage priority requests and critical operational coordination; route work to the right owners and ensure on-time completion

• Translate leadership decisions into next steps, accountable owners, milestones, and communication plans

• Identify and anticipate blockers, dependencies, and emerging issues; manage escalations to the Chief of Staff

• Coordinate with Finance, People, Technology, Strategy, Communications, and other partners to maintain alignment across shared priorities

• Support culture, communications, organizational-engagement activities, and external engagements led by the Office of the President

Cross-Functional Program Management

• Partner with the Chief of Staff and business leaders to establish governance for selected strategic and operational initiatives

• Develop integrated program plans (scope, milestones, owners, dependencies, decision points, risks, success measures)

• Program-manage selected initiatives from planning through implementation

• Facilitate working sessions and governance meetings; synthesize discussions, document decisions, and resolve outstanding issues

• Establish reporting mechanisms for visibility into progress, risks, dependencies, and decisions needed

• Define success criteria and operating metrics with initiative owners; use data to identify execution gaps and support corrective actions

• Build reusable workflows and operating processes to improve consistency and coordination

• Support change-management and process-improvement efforts to implement new plans

Executive and Chief of Staff Support

• Coordinate executive-level presentations and decision materials, synthesizing inputs into clear, action-oriented narratives

• Develop meeting materials, analyses, and other content supporting the Chief of Staff’s work with the President and executive leadership team

• Provide targeted execution support for executive-team priorities (research, material preparation, documentation, follow-through)

• Participate in selected executive and cross-functional discussions to capture implications and translate direction into coordinated action

• Maintain discretion and sound judgment when handling sensitive organizational, performance, and personnel information

• Comply with applicable laws and regulations; perform other duties as assigned

Requirements

• 6+ years of experience in program management, project management, business operations, or related operational roles

• 4+ years of experience directly managing complex projects across multiple functions and senior stakeholders

• Strong project-management or operational experience in health insurance, healthcare, or another complex and highly regulated industry

• Demonstrated ability to build governance structures, integrated work plans, operating cadences, and executive-ready status reporting

• Experience coordinating executive-level presentations that distill complex challenges and cross-functional inputs into clear actions

• Strong written and verbal communication skills; able to work with senior leaders and influence without direct authority

• Ability to manage competing priorities, anticipate obstacles, maintain attention to detail, and drive consistent follow-through

• Comfort using data and performance indicators to assess progress and support decision-making

• Bachelor’s degree or commensurate professional experience

Benefits

• Medical, dental, and vision benefits

• 11 paid holidays; paid sick time

• Paid parental leave

• 401(k) plan participation

• Life and disability insurance

• Paid wellness time and reimbursements

• Unlimited vacation program and annual performance bonuses