Medical Administration Officer

Quick Facts

• Role: Senior Medical Administration Officer (Business Office leadership)

• Reporting: Reports to the Associate Medical Center Director (Operations Service Line)

• Schedule: Full-time, 40 hours per week

• Telework: Available as determined by agency policy (ad-hoc)

Description

Serve as the senior administrative official for the Business Office, leading planning, integration, and evaluation of Business Office functions that support inpatient and outpatient care. Manage program and policy execution, supervise key business office units, oversee Health Information Management (HIM) and beneficiary travel/transportation operations, and advise medical center leadership.

Responsibilities

• Direct program and policy management for admissions, transfers, discharges, bed management, and after-hours administrative coverage

• Oversee budget and discretionary resource allocation; monitor fund control points and variances and direct corrective actions

• Supervise subordinate supervisors across Business Office units; manage staffing actions (with higher-level clearance for some actions) and resolve serious employee complaints/grievances

• Oversee HIM functions: health record documentation, medical coding, clinical documentation integrity, release of information, records management, and transcription/speech recognition services

• Review HIM performance and ensure compliance with Joint Commission and CARF accreditation standards; drive corrective actions

• Oversee Beneficiary Travel and Veterans Transportation Service programs: claims processing, eligibility determinations, vehicle/contract coordination, and scheduling to support access to care

• Ensure consistent inpatient discharge follow-up appointment processes in accordance with VHA directives and local policy

• Serve as principal advisor on inpatient business operations, access, and resource utilization; may act as Acting Chief when designated

Requirements

• U.S. citizenship

• Selective Service registration (if applicable) and completion of required background/security investigation

• Completion of required online onboarding and pre-employment identification verification (REAL ID compliant documents required as of May 7, 2025)

• Seasonal influenza vaccination participation requirement

• Ability to complete the required 1-year probationary period or 2-year trial period

• Must meet GS time-in-grade requirements (if applicable)

• One year of specialized experience equivalent to at least GS-12, including experience across two or more of: VA health benefits/business program administration, beneficiary travel/VTS/clinic administration, compliance with VA/VHA directives, patient administration/records management, budget/fund control principles, and leading staff under union/VHA policy compliance

Benefits

A federal employee comprehensive benefits package (eligibility depends on position type).