Studio Crew Associate

Quick Facts

Part-time studio crew role with requirements for recurring weekly availability (at least 3 days per week, totaling 20 hours) and availability for peak holiday shifts.

Pay: $15/hr.

Role Description

Provide high-level customer service and hospitality while supporting daily studio operations, instructor class check-ins, front-desk team training, and studio readiness—from retail readiness to facility cleaning—while maintaining the studio’s distinct atmosphere and culture.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Assist Studio Management with daily studio tasks and projects.
• Support SoulCycle instructors for a successful class check-in process.
• Work cohesively with the studio team to ensure efficiency and camaraderie.
• Assist with training and coaching new hires for the front desk team.
• Maintain product knowledge for studio retail operations.
• Maintain the studio’s aesthetic, appearance, atmosphere, and culture.
• Clean and prep the studio, including exercise equipment (bikes, weights), floors, and mirrors.
• Clean common areas such as the front desk, lockers, retail shelves, office, and hallways.
• Clean bathrooms and changing rooms.

Requirements

• Customer service experience.
• Ability to prioritize and multitask in a fast-paced environment.
• Willingness to initiate tasks and perform duties without direction.
• Excellent communication skills and ability to work with a wide range of personalities.
• Outstanding customer service and problem-solving skills.
• Positive, can-do attitude.
• Friendly and professional phone and email etiquette.
• Superior organizational skills.

Benefits

No additional benefits were specified in the posting.