Studio Crew

Quick Facts

• Part-time availability: at least 3 days per week, totaling 20 hours, with at least one weekend day

• Must be available for peak holiday shifts

• Pay: $18.40/hr

Description

Provide high-level customer service and hospitality, support studio management with daily tasks and projects, and assist instructors with a successful class check-in process. Help train new front desk staff, maintain retail product knowledge and the studio’s aesthetic, and keep the studio clean and ready for classes.

Responsibilities

• Assist instructors to support an efficient class check-in process

• Support studio management with daily tasks and projects

• Work as a cohesive team with all studio staff to ensure efficiency and camaraderie

• Help train and coach new hires for the front desk staff team

• Maintain product knowledge for all studio retail operations

• Maintain the studio’s distinct aesthetic, appearance, atmosphere, and culture

• Clean and prep the studio, including exercise equipment (bikes, weights), floors, and mirrors

• Clean common areas, including the front desk, lockers, retail shelves, office, and hallways

• Clean bathrooms and changing rooms

Requirements

• Customer service experience

• Ability to prioritize and multitask in a fast-paced environment

• Willingness to initiate tasks and perform duties without direction

• Excellent communication skills with a wide range of personalities

• Outstanding customer service and problem-solving skills

• Positive, can-do attitude

• Friendly and professional phone and email etiquette

• Superior organizational skills

Benefits

• $18.40/hr