Veterinary Clinic Administrative Support Assistant

Quick Facts

• Role: Veterinary Clinic Administrative Support Assistant
• Location: Yokosuka Veterinary Treatment Facility
• Pay: NF-03 $15.75/hr to $16.22/hr (approx. $32,870 to $33,851 per year)
• Incentives/bonuses: None

Description

Provide day-to-day front office administrative support for a veterinary treatment facility. You will manage scheduling and patient intake/eligibility, update or create medical records, and support medication dispensing and prescription documentation in accordance with facility procedures. You will also handle clinic ordering and inventory functions and assist with payroll, end-of-month reporting, and yearly clinical budget preparation.

Responsibilities

• Serve as the point of contact for front office operations
• Coordinate clinic schedule and appointment availability with management
• Receive calls and visitors; collect identifying information and verify eligibility
• Update existing medical records or gather information for new records
• Provide concise, accurate information to veterinary care providers
• Dispense medications; annotate prescriptions and process refills per policy
• Act as clinic ordering official and Government Purchase Cardholder; process purchasing documents
• Order, receive, and inventory veterinary supplies and pharmaceuticals
• Complete bi-weekly payroll reports and prepare/submit required end-of-month reports
• Assist with preparation of the yearly clinical budget
• Initiate personnel actions as directed by management

Requirements

• Direct Deposit and Social Security Card required
• Meet qualification/eligibility/background requirements; one-year probationary period may be required
• Ability to work occasional Saturdays for special events
• Must receive all mandated immunizations for direct-patient/veterinary environment work
• No aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments
• Successful DCSA background investigation submission within 30 calendar days after entry on duty (or internal placement)
• Appointment subject to favorable suitability determination
• Resume must be 2 pages or less and clearly demonstrate relevant experience and capabilities

Qualifications

• Progressively responsible experience demonstrating knowledge and skills required for the role
• Basic computer skills; Microsoft Suite proficiency (or equivalent)
• Experience using point-of-sale software
• Basic arithmetic skills for balancing cash draws and making accurate change
• Typing proficiency: 40 WPM

Highly Preferred

• Clerical experience in a veterinary clinic or equivalent
• Clerical-administrative support experience in outpatient medical facility/operations

Benefits

• Training, education, and certification opportunities for career advancement
• Access to on-base facilities (fitness centers, libraries, and amenities)
• Regular full-time/part-time employees: health and life insurance, 401(k)/retirement plans, paid time off, and federal holidays
• Flexible employees: eligibility for the NAF 401(k) plan; some flexible employees may be eligible for health insurance