Veterinary Services Clerk

Quick Facts

• Salary: NF-02 $15.00 per hour

• Schedule: Flexible/Intermittent (0–40 hours/week based on mission needs)

• Incentives/bonuses: Not paid

Description

Support veterinary services by handling front-desk calls and visitors, verifying eligibility, scheduling appointments, and maintaining patient records. Process payments and daily cash/check balancing with bank deposits, while also monitoring inventory and keeping reception/exam areas clean.

Responsibilities

• Receive telephone calls and visitors; determine the nature of the visit, obtain identifying information, and verify patient eligibility for treatment

• Schedule appointments for eligible patrons

• Update existing medical files or collect information to prepare new files; provide concise, accurate information to the veterinary care provider

• Receive payments for services; balance cash and checks daily and complete daily bank deposits

• Monitor and replenish inventory

• Maintain cleanliness of reception and exam rooms; spot clean as needed

Requirements

• Direct Deposit and Social Security card required

• Meet qualification/eligibility/background requirements; one-year probationary period may be required

• Ability to work occasional Saturdays for special events

• No aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments

• Successful completion of all mandated immunizations

• Submit successfully for a DCSA background investigation within 30 calendar days after entry on duty (or internal placement)

• Appointment subject to completion of a favorable suitability determination

• Resume must be 2 pages or less and must clearly demonstrate relevant experience/skills

Qualifications

• Ability to communicate orally and deal effectively with people of diverse backgrounds

• Basic computer skills (Microsoft Suite or equivalent); able to use point-of-sale software

• Basic arithmetic to balance cash draw, accept payments, and provide change accurately

• Typing proficiency: 40 WPM

Highly Preferred

• Ability to lift 40 lbs and perform long periods of standing, restraining, kneeling, reaching, and sitting

Benefits

• Professional development opportunities (training, education, certification programs)

• Access to some on-base facilities (fitness centers, libraries, and other amenities)

• Eligible regular full-time/part-time employees: health and life insurance, 401k and retirement plans, paid personal time off, and federal holidays

• Eligible flexible employees may participate in the NAF 401(k) plan; some flexible employees may be eligible for health insurance