Product Owner (Program Analyst)

Quick Facts

• Role: Management and Program Analyst (Product Owner)
• Program: Digital GI Bill (DGIB)
• Work setup: Virtual; full-time (Mon–Fri, 8:00am–4:30pm) with compressed/flexible options available

Description

You will act as a Product Owner and Subject Matter Expert (SME) for the Digital GI Bill (DGIB) Program, supporting DGIB releases and implementations with the Release and Configuration Management Lead. You will manage the product backlog and program increment priorities, define acceptance criteria, and work as the voice of the customer. You will also perform business operations analysis and document AS-IS and TO-BE workflows to support the transition from legacy systems to vendor operations without negatively impacting claims processing productivity and accuracy.

Responsibilities

• Serve as Product Owner and voice of the customer for DGIB
• Oversee development work; prioritize the product backlog and each program increment
• Manage DGIB program requirements, ensuring proper controls for successful releases and implementations
• Apply familiarity with Agile and SAFe methodologies
• Lead business operations analysis for the transition from legacy systems to vendor operations
• Define new business processes with impacted stakeholders
• Define, design, and conduct requirements management for business processes and workflows
• Document AS-IS and TO-BE workflows as required
• Identify process improvement opportunities and connect them to business outcomes
• Work with product management, Product Owners, business stakeholders, and cross-functional teams to define, groom, and prioritize user stories
• Define acceptance criteria to ensure stakeholder/customer needs are met
• Prioritize requirements for program increments and refine based on user feedback
• Participate in development meetings and provide guidance to developers
• Advise the managed services vendor and support release planning and product roadmap inputs

Requirements

• U.S. citizenship
• Selective Service registration required for males born after 12/31/1959
• Complete a 1-year probationary period and meet certification/public-interest requirements
• Subject to background/security investigation
• Selected applicants must complete online onboarding and pre-employment requirements
• Meet time-in-grade requirements for GS-11/GS-12/GS-13 (or applicable internal reassignment rules)
• Meet minimum qualification requirements using specified specialized experience and/or education by grade level

Benefits

A career with the U.S. government includes a comprehensive federal benefits package. Benefit eligibility depends on the type of position held (full-time vs. part-time vs. intermittent).