Security Officer II

Quick Facts

Security Officer II (Full Time, 40 hours/week)

Description

Provide site security for a healthcare facility by patrolling, monitoring surveillance and access points, and responding to emergencies and emergency codes. Control access, secure keys, document and report incidents, and support staff, patients, and visitors with security-related assistance including verbal de-escalation and, when necessary, restraint. Maintain HIPAA-aware conduct and coordinate with local law enforcement during incidents.

Responsibilities

• Conduct interior and exterior patrols to identify risks, deter criminal activity, and prevent fire, theft, misuse, and vandalism
• Inspect doors, windows, locks, access points, elevators, and interior fire escape stairwells; report discrepancies
• Monitor surveillance equipment and prevent losses/damage by reporting irregularities
• Secure/unlock entrances at specified times; respond to fire alarms, drills, and emergency codes
• Escalate access control system issues appropriately
• Maintain patient privacy and HIPAA compliance during security activities
• Control access to security-sensitive areas (e.g., pharmacies, nurseries, behavioral health units, restricted departments)
• Respond to emergencies including workplace violence, disturbances, combative patients, abductions, bomb threats, suspicious packages, evacuations, and chemical spills
• Use verbal de-escalation and crisis intervention techniques; remove/restrain individuals to a secure location when necessary and call local authorities
• Assist local authorities (police/fire) and accept/coordinate individuals placed on 5150 and 1799 holds
• Provide security presence in the emergency department and maintain safety in high-risk care areas
• Handle infant and pediatric security protocols (abduction prevention, Code Pink)
• Report unusual circumstances and complete accurate security incident reports with witness statements
• Provide customer service: be a first point of contact for security assistance, answer questions, assist with lost and found, provide wayfinding and escorts

Requirements

• HS Diploma or GED
• PSO – Proprietary Private Security Officer
• California BSIS training (Power to Arrest and Use of Force) with initial 40 hours total; 16 hours within 30 days and 16 hours within 6 months; 8 hours annual refresher
• 1 year recent relevant experience
• Ability to work varied schedule including every weekend
• Strong judgment and diplomacy in a healthcare environment; ability to work with minimal supervision
• Ability to write incident reports and communicate professionally with patients, visitors, managers, and the public
• Cultural sensitivity and respectful interaction with diverse populations

Benefits

• Benefits package available

Pay Range: $25.28 to $35.39 / hour (base pay; total rewards includes benefits).