Staff Product Manager, Personalization

Quick Facts

• Role: Staff Product Manager, Personalization
• Location: Remote (open to candidates residing in San Francisco, CA)
• Reports to: Director of Product
• Base pay: $180,504.00 - $236,911.50 per year

Description

Own and evolve Oscar’s personalization platform behind personalized care guidance and navigation. You’ll use longitudinal member context, real-time behavioral signals, predictive models, and LLMs to forecast what’s likely to happen for each member and identify the most useful next action across web, app, and member-facing touchpoints.

Responsibilities

• Own the catalog of care options powering personalized recommendations for members.
• Drive adoption across teams and measure the impact on member outcomes.
• Define, prioritize, and execute on the most impactful problems for a portfolio of product investments.
• Conduct continuous market and competitive analysis to spot opportunities and anticipate industry trends.
• Oversee the end-to-end product lifecycle for multiple product lines, from ideation and conception through launch and post-launch optimization.
• Act as the primary communication link and strategic partner between product teams and business leadership.
• Define, track, and report KPIs for affordability, care completion, and member experience; use insights for continuous improvement.
• Independently diagnose and resolve complex strategic and execution challenges across teams and domains.
• Ensure compliance with applicable laws and regulations.

Requirements

• 7+ years of experience collaborating cross-functionally in product management (or product-adjacent roles).
• Proven experience building and operating personalization, recommender, ranking, predictive-modeling, search, decisioning, or applied-AI systems at meaningful scale.
• Excellent analytical and quantitative skills; experience using data to test hypotheses and evaluate success.
• End-to-end product thinking from top-level goals to detailed execution.
• Ability to influence and manage stakeholders across leadership with strong communication and structured thinking.
• Comfort in a highly collaborative environment while driving decisions.
• Travel required: up to 5%.
• Compliance with applicable laws and regulations.

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays; paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Unlimited vacation program
• Company equity grants
• Annual performance bonuses