Staff Product Manager, Shopping Experience

Quick Facts

• Role: Staff Product Manager, Shopping Experience

• Focus: Own the end-to-end consumer discovery and shopping flow across the highest-traffic app surfaces (home, search, menu, collections, product details, cart/checkout).

Description

Own the consumer-facing surfaces that connect eaters with meals they’ll love, covering every screen from the moment a subscriber opens the app to order completion. Set the product vision and roadmap, ship high-impact features with Design and Engineering, and drive experimentation across discovery surfaces using rigorous metrics. Partner with Personalization & AI to translate intelligence capabilities into intuitive frontend experiences.

Responsibilities

• Own the discovery surface end-to-end across Home Screen, Search, Menu, Swimlanes, Collections, Product Tile & Detail, Cart & Checkout, and Core UI Components

• Define a coherent discovery experience across web and mobile that scales with catalog complexity and evolving user needs

• Manage a large, diverse surface area with competing priorities while maintaining coherence and momentum

• Partner with Engineering and Design to build, iterate, and launch consumer features that improve meal discovery and selection

• Own the product layer of the server-driven UI (SDUI) system and component architecture

• Drive experimentation across discovery surfaces with rigorous metric frameworks

• Elevate UX with Design to reduce friction, build confidence, and improve intuitiveness across every entry point

• Own quality and consistency of core UI components (loading states, error screens, coachmarks, modals)

• Maintain a high bar for mobile/web parity while enabling platform-native patterns where it matters

• Work with the Sr. PM (Personalization & AI) to translate probabilistic, evolving inputs into clear surface-level decisions

• Drive measurable business impact: improve conversion across browse surfaces, reduce checkout abandonment and cart-to-order friction, lift funnel CVR and weekly order frequency, and reduce subscriber churn

Requirements

• 10+ years of product management experience, including meaningful ownership of consumer-facing mobile and/or web surfaces at scale

• Experience with discovery, browsing, search, or shopping experiences (ideally in marketplace or catalog-heavy products)

• Strong UX instincts and a proven track record of close collaboration with design teams

• Comfort with frontend product systems (component libraries, server-driven UI, feature flags) and ability to partner effectively with frontend engineers

• Experience running A/B experiments, defining metrics, and making data-informed decisions in ambiguous situations

• Excellent cross-functional communication and ability to influence design, engineering, and business stakeholders

• Proven ability to manage a large roadmap across multiple surfaces simultaneously

Benefits

• Compensation: Pay range $180,000—$220,000 USD (final rate determined by experience, knowledge, skills, abilities, internal equity, and market data)