Assistant General Manager

Quick Facts

• Role: Assistant General Manager

• Location: Pacific Palisades

• Pay: $75,000–$80,000 annually

Description

Lead day-to-day club operations as a key partner to the General Manager, overseeing Front Desk, Maintenance, and Kids’ Club teams to meet brand standards. You will manage hiring, training, monthly evaluations, scheduling, payroll budget adherence, customer service quality, facility cleanliness, and risk management/loss prevention. Flexible scheduling and possible location reassignments are required.

Responsibilities

• Influence and inspire a dynamic workforce

• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ Club departments

• Develop schedules and ensure adherence to payroll budgets

• Complete monthly and annual staff performance evaluations

• Follow monthly ordering timelines and stay within supply budgets

• Ensure high-level customer service for club members

• Support ancillary departments and sales in partnership with the General Manager

• Track monthly departmental goals and projections

• Ensure facility cleanliness per company standards

• Monitor safety and security; ensure risk management and loss prevention procedures are followed

• Facilitate other projects and responsibilities as delegated by the General Manager

Requirements

• 1–3 years of management experience in an operational management industry

• Proven leadership ability

• Strong verbal and written communication skills

• Financial management experience

• Effective time management and follow-up skills

• High-touch customer service experience (preferred)

• Bachelor’s degree (preferred)

• Open to location reassignments; ability to work flexible schedules based on business needs

• In good standing with the brand (no written RODs or above) and adherence to transfer policy per P&C employee handbook

• Legal right to work in the United States

• Physical ability to lift 25 pounds and move throughout the facility all day

Benefits

• Competitive salary, benefits, and industry-leading commission opportunities

• Complimentary club membership

• Perks and incentives including Personal Training, Pilates, Spa, and Shop