Program Support Assistant

Quick Facts

• Role: Program Support Assistant (OA)
• Division: Facility Management Division, Office Support Section
• Schedule: Monday–Friday, 7:00 AM–3:30 PM
• Primary purpose: General clerical and administrative support for division administrative functions

Description

Provide clerical and administrative support for a Facility Management division. Prepare and compile statistical reports, manage data entry, coordinate meetings and conference calls, and maintain attendance and leave records. Provide technical advice on pay and leave matters and help resolve implementation issues while keeping the Division Manager informed.

Responsibilities

• Prepare presentations (graphs, charts) and extract/compile/compute/type statistical reports, documents, and requisitions
• Enter data for the Division Manager and Deputy Division Manager using designated software applications
• Develop methods for automating recurring reports and set up procedures to enter/retrieve data in required formats
• Schedule appointments and coordinate meetings, conferences, and regional conference calls
• Develop agendas, ensure briefing materials are provided, and notify attendees as necessary
• Confirm participants understand meeting purpose and have all necessary materials; notify appropriate offices of commitments/agreements
• Follow up with participants to ensure timely implementation of commitments and agreements
• Resolve implementation problems independently and keep the Division Manager informed
• Create, process, and maintain attendance and leave records for assigned Time & Leave (T&L) units
• Provide technical advice and assistance on pay and leave matters to employees, supervisors, and management officials

Requirements

• U.S. citizen
• Subject to background/suitability investigation
• Selective Service registration required for males born after 12/31/1959
• Complete application package required (resume, transcripts, etc.)
• Complete online onboarding and pre-employment requirements; provide acceptable identification
• REAL ID compliant driver’s license/state-issued ID required for employment identification (effective May 7, 2025)
• Serve a probationary period (1-year probation or specified trial period)
• Meet GS-5 qualifications by the closing date via specialized experience, education, or a qualifying combination

Benefits

A federal career offers a comprehensive benefits package. Eligibility depends on the type of position and whether it is full-time, part-time, or intermittent.