Lead Financial Administrative Specialist

Quick Facts

Lead and coordinate collections operations within a consolidated patient account center; on-site (not virtual) and requires living within or relocating within a commutable distance of the duty location.

Description

Lead the Accounts team in the Collections Division by communicating strategy and assignments, coaching team members, and ensuring quality and deadlines are met. Perform analysis and follow-up for third-party receivables, co-payments, and payment postings, including work progress monitoring and reporting.

Responsibilities

• Communicate agency strategy, goals, and objectives to team members
• Assign work and set deadlines/time frames
• Coach team members in problem-solving methods
• Lead balancing of team workloads and tasks
• Prepare reports and maintain records of work accomplishments
• Monitor and report work progress to ensure quality and timely delivery
• Conduct follow-up and analysis on third-party receivables, co-payments, and payment postings

Requirements

• U.S. citizenship
• Completion of all required application steps, including an online assessment
• Selective Service registration (for males born after 12/31/1959)
• Subject to background/security investigation and successful online onboarding
• Provide acceptable identification documents for employment (REAL ID compliant, effective May 7, 2025)
• Participation in the seasonal influenza vaccination program
• Complete the required probationary/trial period (1-year probation or 2-year trial)
• Meet qualification requirements via specialized experience and/or graduate education
• If applicable, meet Federal time-in-grade requirements and submit SF-50 documentation
• Live within or be willing to relocate within a commutable distance of the duty location

Benefits

A career with the U.S. government provides a comprehensive benefits package. Eligibility depends on the position type and whether the role is full-time, part-time, or intermittent.