Financial Management Specialist (Accounts Management)

Quick Facts

• Role: Financial Management Specialist (Accounts Management)

• Work schedule: Monday–Friday, 8:00am–4:30pm

• Telework: Ad-hoc telework may be authorized (not a virtual position)

Description

Serve as a Financial Account Specialist within a consolidated patient account center to support accounts management activities across facilities. Implement and manage financial analysis and reporting for patient account activity, monitor information systems to improve client service quality, and review healthcare claims related to billing and collection.

Responsibilities

• Exercise delegated authority for all Accounts Management activities for all facilities and the CPAC
• Implement and manage financial analysis and reporting on patient account activities for CPAC clients
• Set and drive accounts management strategic goals and objectives for alignment with client and CPAC needs
• Monitor information and analytical systems to evaluate and enhance the quality of service provided to clients
• Establish and maintain effective relationships across the organization and externally
• Facilitate innovative application of industry/agency best practices and quality management methods
• Review healthcare service claims
• Prepare correspondence, reports, and memoranda on healthcare billing and/or collection activities
• Perform other duties as assigned

Requirements

• U.S. citizenship
• Complete all required steps, including an online assessment
• Selective Service registration required for males born after 12/31/1959
• Subject to background/security investigation
• Complete online onboarding and provide acceptable pre-employment identification
• Participate in the seasonal influenza vaccination program (VA Health Care Personnel)
• Accept a 1-year probationary period or 2-year trial period, with continued employment contingent on certification
• Meet qualification standards by 11/16/2026:
  • 1 year specialized experience equivalent to GS-07 in healthcare billing/collections, customer information per VA policies, maintaining accurate claims data, database file creation/maintenance for medical billing and accounts receivable, and reviewing claims; or
  • Master’s/equivalent graduate degree (or LL.B./J.D.) or 2 years of progressively higher-level graduate study (transcripts required); or
  • Combination of qualifying education and specialized experience (transcripts required)

Benefits

A federal career offers a comprehensive benefits package for employees and their families. Benefits eligibility depends on position type and schedule; details are provided by the hiring agency.