IT Support Technician

Quick Facts

• Role: IT Support Technician (part-time 0.1–0.2 FTE, approx. 4–8 hours/week)

• Adapted for people with disabilities: OZP / invalid pension

Description

You will provide practical IT support in a quiet, understanding environment—helping colleagues when devices or services don’t work and supporting everyday company IT needs. The role includes installing and configuring hardware and networks, administering Windows 11 and Microsoft 365, performing basic hardware diagnostics, and handling common software and Android/email issues.

Responsibilities

• Onsite user support (internet outages, program issues, day-to-day troubleshooting)

• Install and configure server and local network; set up PC workstations, laptops, and Android phones

• Ensure consumables and perform routine maintenance

• Diagnose and resolve minor hardware faults (printers, cables, monitors, PCs)

• Install and manage Windows 11 and Microsoft 365; configure access and synchronizations

• Install and manage additional software and applications (e.g., accounting/payroll tools)

• Perform basic web administration and other technical IT tasks as needed

Requirements

• OZP status or receiving an invalidity pension (1st, 2nd, or 3rd degree)

• At least 1 year of experience in an independent IT support role or equivalent experience

• Practical knowledge of Windows 11, Microsoft 365, and common applications

• Experience with hardware installation and local network setup

• Manual dexterity

• Ability to handle technical issues on Android (email, common apps, synchronization)

• Patience and empathy when explaining technical steps

• Flexibility and reliability

Benefits

• Flexible part-time workload (0.1–0.2 FTE; ~4–8 hours/week)

• Fully barrier-free workplace

• Supportive, people-first environment that considers health as a priority

• Combination of in-office work and possible home office (onsite needed for hardware service and personal assistance; some questions can be handled remotely)

• Meaningful work where your knowledge helps others