Solutions Consultant (Post-Sales) - Enterprise

Quick Facts

• Focus: Enterprise and Strategic Enterprise customers with complex, multi-entity environments and customized financial workflows

Description

The Solutions Consultant (Post-Sales) partners with Account Management to deepen and expand relationships with existing Enterprise customers. You will deliver technical product demonstrations, scope expansion opportunities, and design scalable solution architectures for ERP integrations and configuration needs. You also troubleshoot integration blockers across major ERP platforms and translate technical complexity into clear business value.

Responsibilities

• Demonstrate new Ramp products and features to existing customers with customized demos and workflow illustrations
• Evaluate customer requirements for expansion opportunities (use-case analysis, ROI assessments, technical scoping)
• Design and recommend best-fit Ramp architecture, including when/how to use APIs, ERP integrations, and HRIS connectors
• Advise customers and internal teams on integration, configuration, and system design decisions without writing code
• Troubleshoot ERP and integration blockers and guide complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
• Support technical workstreams for faster time-to-value during rollouts and expansions
• Serve as a subject matter expert across accounting systems and integration partners; advocate for integration development aligned to customer needs
• Feed customer pain points and feedback into the product roadmap
• Contribute to internal documentation, tooling, and knowledge bases for scalable integration support

Requirements

• 4+ years in Solutions Consulting, Technical Consulting, Implementation, or similar customer-facing technical role in SaaS or fintech
• Bachelor’s degree in computer science, engineering, finance, business, or related field
• Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort with APIs, integration logic, and system architecture; ability to explain concepts clearly to finance and operations stakeholders
• Experience running product demonstrations and translating complex capabilities into business value
• Strong communication skills and the ability to steer conversations toward scalable approaches
• Collaborative mindset working cross-functionally with Account Management, Product, and Engineering

Benefits

• Flexible PTO
• Health and wellness stipend
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA
• Parental leave (up to 16 weeks birthing + bonding, or 8 weeks bonding only) at 100% pay
• Pet insurance
• In-office perks
• Relocation expense coverage (NYC or SF, if needed)
• Medical, dental, and vision insurance coverage details vary by country; includes employer-sponsored coverage in the U.S., Canada, and the UK