Scrum Master / Project Manager

Quick Facts

• Role: Scrum Master / Project Manager

• Focus: Hands-on Agile delivery management for multiple small software development and support projects

Description

You will coordinate several small software development and support projects, helping teams organize their work, remove blockers, and meet agreed commitments. You will act as a Scrum Master in Scrum-based projects and apply Agile practices pragmatically to each project’s needs and constraints.

Responsibilities

• Facilitate Scrum events (planning, daily meetings, backlog refinement, reviews, retrospectives) and support communication and continuous improvement

• Define project goals, scope, requirements, delivery plans, and quality metrics; monitor execution

• Coordinate delivery against sprint goals, planned scope, and story-point commitments while keeping quality standards

• Support estimation by clarifying requirements, identifying dependencies, and breaking work into stories and tasks

• Coordinate client and team backlog and prioritization across development, maintenance, and urgent support needs

• Resolve blockers, identify/mitigate risks, and escalate issues needing additional support or decisions

• Prepare and maintain project documentation (plans, notes, decisions, action items, process descriptions, status reports)

• Improve delivery processes by introducing practical Agile techniques, tools, and practices

• Coordinate support issue handling to ensure ownership, follow-up, timely communication, and resolution within SLA targets

• Report project status, delivery risks, and support issues to internal and external stakeholders

• Consult clients, address needs, and maintain strong business relationships

• Provide constructive feedback to support professional development

Requirements

• 3+ years of experience in software development or software delivery, including involvement in team coordination, Agile facilitation, or project management

• Experience working with people and teams (collaboration, coordination, or people management)

• Solid, practical knowledge of project management, Agile, software development methodologies, and delivery processes

• Working understanding of estimation, capacity planning, backlog management, and prioritization

• Strong organizational skills to coordinate multiple projects with different priorities

• Ability to prepare clear, structured documentation and keep it up to date

• Understanding of support processes, incident priorities, escalation paths, and SLA commitments

• Familiarity with Jira and Confluence

• Excellent English for client communication, meetings, and documentation

• Strong interpersonal skills, goal-oriented approach, proactive attitude

• Willingness to visit the office and travel occasionally

Benefits

Not specified in the provided posting.