Student Support Assistant

Quick Facts

• Role: Student Support Assistant (administrative support)

Description

You will provide administrative services to support NORU students, maintaining customer service and coordinating with partner organizations such as Transition Service Center (TSC) Pensacola and Regional Support Center (RSC) Pensacola. You will collect and update student data in automated support systems and prepare, edit, calculate, revise, retrieve, store, print, and copy training-related and administrative documents. The job also requires maintaining positive control of administrative documents and filing training correspondence.

Responsibilities

• Provide administrative services supporting NORU students

• Maintain customer service with students and liaise with TSC Pensacola, RSC Pensacola, and other support agencies

• Collect student data inputs and update student information in automated support systems

• Create, compose, edit, calculate, revise, retrieve, store, print, and copy documents from handwritten drafts

• Maintain positive control of administrative documents related to NORU students

• Prepare, update, and print training-related correspondence (e.g., graduation certificates, requests for student pay and travel)

Requirements

• U.S. citizenship

• Determined suitable for federal employment

• Direct deposit participation

• Successful E-Verify employment verification (for new Department of the Navy employees)

• Obtain and maintain interim and/or final security clearance prior to entrance on duty

• Males born after 12/31/59 must be registered for Selective Service

• At least 1 year of specialized experience at or equivalent to GS-04 level demonstrating administrative support to students and/or military personnel, correspondence and document handling, records/file management (electronic and paper), and data input/update using automated programs/software

Benefits

A federal government benefits package for eligible employees; specific benefits depend on position type and eligibility.