IT Specialist Pathways Intern (Student Trainee)

Quick Facts

• Role: IT Specialist Pathways Intern (Student Trainee)

• Training focus: IT services supporting new facility construction and ongoing operations

• Reporting: Under the direction of the Director of Facilities & Asset Management

Description

Provide IT services and products to support the construction of new facilities and the ongoing operation of Field Offices and Headquarters. Key areas include IT inventory management, desktop and telecom support (VoIP phones, network connectivity, and conferencing lines), and installation of hardware and cabling. You will also support physical security systems and help coordinate facility projects and contractor work.

Responsibilities

• Manage IT inventory: receive, store, and issue equipment (including lifting up to 50 pounds)

• Provide desktop and telecom support; troubleshoot VoIP phones, network connectivity, and conferencing lines

• Install hardware and cabling; assist with staff relocations and network infrastructure setups

• Maintain physical security systems: manage user access controls, intrusion alarms, and CCTV components

• Assist with facility projects and contractors: escort vendors, update Visio layouts, and conduct market research

Requirements

• U.S. citizenship

• Current student enrolled in a qualifying educational program (half to full-time)

• Plan to not graduate before Fall 2027/December 2027

• Cumulative GPA of 2.7 or higher (on a 4.0 scale)

• Physically present at DOT Headquarters in Washington, DC

• Willing to travel to field offices

• Subject to a background investigation; drug testing may be required

• Ability to lift up to 50 pounds

• Meet GS-07 requirements via specialized IT-related experience and/or graduate education; submit complete transcripts by the closing date

Benefits

• Eligible for sick and annual leave

• May be eligible for health insurance

• Eligible for transit benefits

• Does not confer eligibility for life insurance or retirement coverage