Technical Program Manager (Enterprise Customer Deployments)

Quick Facts

• Role: Technical Program Manager (Field) — enterprise customer deployments

• Focus: Drive adoption and measurable outcomes for strategic customers

Description

You will be the first Technical Program Manager to work with large enterprise customers and help them adopt SpaceXSI. This is a highly customer-facing role partnering with customer engineering teams and internal stakeholders to drive complex deployments across engineering, security, IT, and executive leadership. You’ll own rollout success, create scaling playbooks and processes, and channel customer feedback into Product and Engineering.

Responsibilities

• Own success of strategic customer deployments from initial planning through organization-wide rollout

• Act as the quarterback across customer stakeholders and internal teams, driving alignment, execution, and decision-making

• Convert ambiguity into clear plans; identify risks early and keep programs moving

• Build trusted relationships with engineering leaders, executives, and technical teams

• Create playbooks, processes, and an operating model to scale enterprise deployments

• Bring customer feedback directly into Product and Engineering

Requirements

• Experience leading large, cross-functional technical projects with complex stakeholder environments

Benefits

• Expected annual base salary range: $164,000–$210,000

• Eligible for sales commissions/bonuses; OTE range: $235,000–$300,000 (base + target incentive)

• Equity

• Comprehensive medical, vision, and dental coverage

• Access to 401(k) retirement plan

• Short- and long-term disability insurance

• Life insurance

• Various discounts and perks