Senior Engineering Manager (Marketplace Platform)

Quick Facts

• Role: Senior Engineering Manager (player-coach) for a healthcare marketplace platform

Description

You’ll lead and grow the engineering team that builds an API-first marketplace for matching consumers to the right care and enabling appointment booking or engagement with digital health services. The role blends people leadership with hands-on delivery—writing production code across backend APIs, embeddable widgets, SDKs, and an MCP server, while staying close to data integration and quality. You’ll own technical direction, roadmap, SLOs, incidents, and partner-facing engineering representation.

Responsibilities

• Lead onshore/nearshore/offshore teams: hiring, leveling, 1:1s, performance conversations, and strengthening managers

• Write production code across the platform surfaces (API, embeddable widgets, preview app, SDKs, MCP server) and step back from the critical path as the team grows

• Set technical direction for an API-first platform where all client-facing surfaces use a single OpenAPI-defined API

• Own partner authentication, tenant scoping, per-partner configuration/branding, rate limiting, idempotency, and audit logging

• Design configurable, rules-based questionnaires for clinical staff (editable without code) reviewed by clinical advisors

• Guide provider schedule inventory integration from health systems and telehealth networks via batch and real-time API feeds, with graceful booking failure handling

• Own roadmap commitments, SLOs, and incident follow-through

• Build HIPAA and minimum-necessary PHI boundaries into every surface, including what reaches an LLM via the MCP server

• Define how the team employs AI and ensure review/testing practices keep outputs correct and safe

Requirements

• 8+ years of software engineering experience, including 4+ years managing engineering teams

• Experience managing other managers or team leads, including outsourced/vendor/nearshore leadership

• Hands-on full-stack experience: Python (FastAPI or similar) backend; TypeScript and React frontend; shipped partner-facing APIs or embedded products

• Experience leading external-partner data integration using both batch file feeds and APIs

• Strong REST (OpenAPI) and GraphQL API design judgment (contracts, versioning, idempotency, OAuth 2.0, tenant isolation, rate limiting)

• Experience handling PII and/or PHI under HIPAA

• Daily use of AI coding tools (e.g., Claude Code) and experience leading a team’s adoption

• Ability to keep teams moving through changing plans, staffing, and vendors; provide clear direction under uncertainty

• Ability to enforce consistent engineering quality and make timely decisions with incomplete information

Benefits

• Player-coach leadership with ownership of technical direction and delivery

• Hands-on impact across API, SDKs, embeddable experiences, and LLM/MCP integrations

• Strong focus on healthcare compliance boundaries and safe AI usage