Hospitality Administrative Specialist

Quick Facts

• Role: Hospitality Administrative Specialist (MCHS)

Description

Provide cross-functional administrative and operational support for Marine Corps lodging programs to promote continuity of operations, administrative efficiency, consistent application of requirements, and exceptional guest service. Support General Managers and MCHS leadership with workflow coordination, directive interpretation, and maintenance of official files. Deliver contract, procurement, invoice, travel/TAD, and timekeeping/payroll administrative functions, while also assisting with HR liaison activities such as recruitment and onboarding.

Responsibilities

• Organize operational and administrative workflow and establish project/program status

• Review and interpret directives/regulations; advise on local administrative procedures and work methods

• Maintain official files, reports, trackers, and management briefing materials

• Provide administrative support for contracts, procurement, invoices, and financial processes

• Coordinate travel/TAD requests, approvals, reservations, funding details, itineraries, amendments, and post-travel documentation

• Serve as an HR liaison: assist with recruitment actions, vacancies, hiring packages, candidate selections, onboarding, personnel actions, and staffing trackers

• Conduct timekeeping and payroll reviews; identify errors and coordinate corrections

• Support audits, inspections, quality assurance reviews, special projects, and guest-area compliance checks

• Handle sensitive personnel, financial, and operational information confidentially

Requirements

• Three years of experience demonstrating broad knowledge of administrative practices and principles

• Knowledge of hospitality operations and administrative management practices; working knowledge of HR, recruitment, timekeeping, payroll, procurement, travel, contracts, and records management (preferred)

• Ability to interpret and apply policies, SOPs, MCHS standards, directives, and administrative requirements

• Ability to manage multiple facilities’ requirements, priorities, projects, and deadlines

• Ability to prepare professional correspondence, reports, presentations, and administrative tools

• Ability to identify discrepancies and recommend corrective action

• Skill to operate a personal computer and associated peripherals and software

• Effective professional communication with employees and management at various levels

• Experience addressing customer inquiries and resolving customer concerns

Benefits

• Stability of Federal Civilian Service

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges