Information Technology Specialist (Policy and Planning)

Quick Facts

• Role: Information Technology Specialist (Policy and Planning)

Description

This position manages and provides operational control over critical IT programs and projects, including modernizing network infrastructure and improving business practices, systems, and software. You will identify customer IT requirements, refine end-user processes, analyze system data to diagnose problems, and provide expert technical and analytical recommendations. You will also support IT investment decisions and develop technical requirements for IT procurements.

Responsibilities

• Monitor and modernize network IT infrastructure, business practices, systems, and software

• Identify customer IT requirements; refine end-user processes and plan IT solutions

• Analyze data on information systems; identify causes of problems; recommend solutions

• Provide expert technical and analytical advice on IT matters

• Support cost-benefit/feasibility analyses for IT investment decisions

• Interpret and implement IT policies, standards, and guidelines aligned with enterprise architecture requirements

• Develop technical requirements for IT procurements and review vendor proposals for technical adequacy

Requirements

• One year of specialized IT experience in coordinating IT projects (scope, translating business requirements into technical specs, project planning/scheduling/risk management)

• Experience performing cost-benefit and feasibility analyses to inform IT investment decisions

• Experience supporting interpretation/implementation of organizational IT policies, standards, and guidelines aligned with enterprise architecture requirements

• Experience developing technical requirements for IT procurements and reviewing vendor proposals for technical adequacy

• Competency evidence for: attention to detail, customer service, oral communication, and problem solving

• Meet federal eligibility and minimum qualification requirements; background investigation suitability/fitness determination may be required

• Proof of U.S. citizenship required; no education substitution for the required experience