Mental Health Worker I, Patient Support

Quick Facts

• Role: Mental Health Worker I, Patient Support

• Schedule: Per Diem/Casual; Varied; Monday–Friday with rotating weekends

• Hours: 8 shift hours; Weekly hours: 0 (per diem/casual)

• Status: Non-Exempt

• Pay Range: $27.08 to $37.90 per hour

Description

Provides assistance and care for patients and ensures psychiatric and physical needs are met. Collects and reports observational data, assists with daily living, and monitors patient conditions while building patient and family cooperation through competent assessment and effective communication. Adheres to local/state/federal regulations and policies to maintain privacy and safety.

Responsibilities

• Gather and report observational data

• Assist with daily living activities (eating, bathing, movement)

• Monitor patients’ conditions

• Support patient assessment and attentive care

• Communicate effectively with patients, families/support groups, and other healthcare providers

• Ensure privacy of protected health information (PHI)

• Follow established regulations, codes, policies, and procedures

Requirements

• HS diploma or equivalent education/experience

• Knowledge of mental health principles and treatment approaches/equipment for varying disorders

• Ability to interpret data and instructions in written, oral, diagram, or schedule form

• Working knowledge of clinical diagnoses for the mental health population

• Ability to explain sensitive information clearly and professionally to diverse audiences (including non-medical people)

• Strong time management and organizational skills; ability to prioritize and work within standardized procedures

• General knowledge of computer applications (Microsoft Office Suite: Word, Excel, Outlook) and electronic health records (EHR)

• Ability to work independently and as part of a team, handling multiple tasks with interruptions

• Ability to identify, evaluate, and resolve standard problems using established options

• Ability to ensure privacy of each patient’s PHI

• Ability to build collaborative relationships with peers and other healthcare providers

Benefits

No stated benefits.