DMS Product Manager

Quick Facts

DMS Product Manager for Dealer Management Solutions (DMS) used by dealers to manage customers, vehicle stock, and Sales/After Sales operations across multiple European markets.

Description

The DMS Product Manager defines core product evolutions aligned with market and customer needs, builds and maintains the roadmap, and ensures effective backlog prioritization. The role includes prioritizing bug resolutions to achieve service level agreements (SLAs), managing pilot phases and releases, and guaranteeing the SDLC process for product development. It also combines product ownership with people management responsibilities.

Responsibilities

• Define product roadmap goals with the DMS Product Director
• Monitor user experience and legal requirements to drive product insights
• Perform market, competitor, and customer context analysis
• Validate requirements and acceptance criteria from team analysts
• Gather overall product requirements through customer dialogue
• Estimate workload
• Manage backlog and priorities to balance innovation, efficiency, and maintenance
• Prioritize the development team’s work at the start of each iteration
• Approve delivery of finished solutions
• Manage pilot phases for main releases
• Collaborate with deployment teams for new DMS releases
• Participate in pre-sales presentations and customer/supplier meetings
• Ensure the SDLC process is followed for product development
• Hold regular team meetings and communicate priorities/results
• Define and track annual performance objectives
• Collaborate on staffing needs, salary increases, and employee changes
• Identify team training and development needs; ensure skill diversity
• Monitor employee attendance and absences

Requirements

• Strong management skills
• Deep knowledge of the automotive business
• Experience with DMS solutions
• Excellent written and communication skills in English
• Strong ability to document and explain requirements and workflows
• Cross-collaboration skills with internal and external stakeholders
• Team-oriented attitude and proactive issue resolution
• Effective cross-cultural communication; occasional travel in Europe may be required

Nice to Have

• Additional language skills