IT Product Manager

Quick Facts

• Role: IT Product Manager (IT Specialist)

Description

The IT Specialist (Product Manager) coordinates government and contracting status to ensure products and platforms in a defined domain are maintained, meeting business requirements and delivered on schedule. The position serves as a liaison between end users and PDO/portfolio leadership, streamlines implementation efforts, and manages release and change control processes, including demonstrations, acceptance, and release planning. The role supports requirements stories, use cases, software acceptance testing, training/communications materials, monitors portfolio progress, and may participate in incident resolution during system degradation or outages.

Responsibilities

• Act as liaison between end users and PDO portfolio/branch leadership to ensure requirements, services, capabilities, and status are understood

• Maintain the five-year strategic plan and current-year tactical plan compliance with vendor and internal/external requirements

• Streamline implementation efforts; coordinate with software development and client service desk operations to oversee issues and resolutions

• Review demonstrations, accept changes, coordinate releases, and clarify/prioritize change requests

• Manage change control (define release content, lead CCB meetings, groom backlog, run release planning, prepare/distribute release artifacts)

• Create requirements stories and use cases; support software acceptance testing (test cases and acceptance criteria)

• Support creation of communications and training materials

• Conduct product status meetings and track release impacts, schedules, issues, and deployment tasks

• Monitor portfolio project progress using product status artifacts; create release charts and align publishing/review dates

• Oversee contractual resource performance and deliverables

• Maintain written and oral communications with the Branch Chief on events, schedules, issues, and emerging risks

Requirements

• At least 1 full year (52 weeks) of specialized experience in IT budgeting and resource allocation; IT operations and maintenance project/product management; and administrative systems operations management

• Desired: Project Management Professional (PMP) certification

• Federal employment eligibility requirements (e.g., OF-306 completion, proof of U.S. citizenship/authorization, FBI fingerprint check and public trust suitability, E-Verify check, and related conditions)

Benefits

Comprehensive U.S. federal employee benefits package (eligibility depends on appointment type).