Product Owner (BPM / Process Automation)

Quick Facts

• Role: Product Owner (BPM / Process Automation)

• Domain: Banking process automation and enterprise BPM platform

• Collaboration: Hybrid (1 day per month in Warsaw / Poznań / Kraków)

• Budget: up to 160 PLN net + VAT per hour (depending on experience and scope)

Description

You will lead product development for an enterprise BPM platform that optimizes and automates end-to-end banking processes on Eximee. You translate business goals into process, functional, and integration requirements, manage the product roadmap and backlog, and orchestrate multi-step processes across systems and customer channels—ensuring compliance-ready and auditable automation.

Responsibilities

• Strategically manage enterprise BPM platform development, defining target product architecture and directions for scaling process automation
• Design and orchestrate end-to-end multi-stage banking processes across multiple systems, customer service/sales channels, organizational units, and decision mechanisms
• Convert bank strategy into BPM process solutions, integration requirements, and functional product architecture
• Design process automation for regulated environments, including compliance, auditability, data security, exception handling, and operational resilience
• Maintain product backlog and prioritize initiatives based on business value
• Run business workshops and support process mapping

Requirements

• Minimum 8 years of experience in Business Process Management, Product Management, or digital transformation
• Minimum 5 years in a Product Owner / Product Manager role (or leadership) responsible for BPM/workflow platform development
• Banking/financial sector experience with complex end-to-end processes
• Experience driving process automation and operational transformation at the organizational level
• Very good knowledge of end-to-end business process design and optimization
• Ability to define product strategy and build roadmaps for enterprise BPM platforms
• Experience identifying and delivering initiatives improving process efficiency, reducing operational costs, and enhancing customer experience
• Strong product backlog management and business-value-based prioritization
• Experience facilitating workshops with business stakeholders and mapping processes
• Very good knowledge of BPM methodologies and process modeling standards (BPMN 2.0)
• Ability to design and orchestrate multi-step processes across many systems, sales/service channels, and decision mechanisms
• Experience defining process and functional architecture for BPM solutions
• Ability to translate business strategy into process, functional, and integration requirements
• Experience managing dependencies across processes, products, and systems in corporate environments
• Practical experience with BPM/workflow platforms (e.g., Camunda, Appian, Pega, IBM BAW, Flowable, Eximee or similar)
• Experience designing API-based integrations, integration services, and microservices architecture
• Knowledge of banking system architecture, CRM, customer service systems, and digital channels
• Knowledge of Process Intelligence, Process Mining, and Hyperautomation
• Ability to use business rules engines, AI, and automation to improve processes

Benefits

• Work across a variety of Software, Embedded, Data, and Cloud Services projects
• Involvement in additional presales and expert initiatives
• Access to medical care, a sports card, and a cafeteria platform according to collaboration rules