PAM Operations & Platform Engineer

Quick Facts

• Role: PAM Operations & Platform Engineer

• Work model: Full-time (40 h/week), hybrid (75% remote)

• Contract: B2B

• Location: Warsaw

• Rate: Up to 35 EUR/h net + VAT

• Language: Advanced English

Description

Hands-on operational role focused on administration, support, maintenance, and continuous improvement of the CyberArk/Idira PAM platform, with Privilege Cloud as the core solution. You will monitor and support the PAM environment, troubleshoot privileged accounts and password rotation, and implement/configure new PAM capabilities (WPM, EPM, Vendor PAM) based on PAM architect designs.

Responsibilities

• Monitor, support, and maintain the PAM environment; perform health checks, resolve incidents, fulfill service requests, and provide operational support.

• Troubleshoot privileged accounts, password rotation and reconciliation, safes, policies, session management, authentication, integrations, and connectivity.

• Manage and maintain Privilege Cloud connector servers: patching, upgrades, certificate management, recovery, and redeployment.

• Onboard and maintain privileged accounts, target systems, safes, platforms, and policies.

• Configure and test architect-approved PAM solutions and enhancements.

• Support rollout and operations of WPM, EPM, Vendor PAM, and other PAM capabilities.

• Contribute to automation and integrations using APIs and PowerShell.

• Participate in major incident management, root cause analysis, disaster recovery testing, and break-glass exercises.

• Maintain operational documentation, troubleshooting guides, compliance evidence, and audit records; work closely with infrastructure, security, identity, application, and architecture teams.

Requirements

• 3–5 years hands-on experience supporting or administering CyberArk/Idira Privilege Cloud environments.

• Strong practical knowledge of privileged account management (safes, access permissions), password management and rotation, CPM, PSM, session management, and PAM policies/platform administration.

• Experience managing and troubleshooting Privilege Cloud connectors and supporting infrastructure.

• Knowledge of Windows and Linux, Active Directory and Entra ID, SSO and MFA, and DNS, certificates, firewalls, networking.

• Understanding of PAM business continuity, disaster recovery, and emergency access processes.

• Ability to independently implement, configure, and test solutions based on technical designs.

• Experience working within incident, problem, and change management processes.

• Advanced English.

Benefits

• Compensation: Up to 35 EUR/h net + VAT

• Contract/format: B2B full-time (40 h/week), hybrid with 75% remote