IT Deployment & Tooling Team Lead

Quick Facts

• Role: IT Deployment & Tooling Team Lead

Description

Lead a team responsible for IT software deployments and IT tooling. Own planning and coordination of deployments and IT changes (including release calendars and CAB windows), ensuring quality and safety through risk/rollback and readiness criteria. Operate and improve tools such as Jira, Jira Service Management, and Confluence, while driving automation, environment coordination, and KPI/dashboard reporting to enhance delivery performance.

Responsibilities

• Manage the Deployment & IT Tooling team: plan work, set priorities, delegate tasks, and deliver results.

• Organize, plan, and coordinate software deployments and IT changes, including release calendars, service windows, and CAB.

• Ensure deployment quality and safety via risk and dependency management, readiness criteria, rollback plans, and post-deployment actions.

• Develop and operationalize Change and Release Management processes, including standardization of change registration, release plans, approvals, and Jira-based reporting.

• Maintain and evolve key IT tools: Jira, Jira Service Management, Confluence, and tool integrations.

• Coordinate non-production environment management: inventory, standardization, monitoring, availability, refreshes, and cross-team synchronization.

• Initiate automation for deployment and tooling processes, including CI/CD integrations, automated tests, quality/security controls, and CMDB.

• Build and improve KPIs and dashboards for deployments, changes, quality, stability, timeliness, delivery-process efficiency, and environment status.

• Collaborate with development, DevOps, testing, infrastructure, security, architecture, Service Desk, and business stakeholders.

• Develop employee competencies; lead recruiting and onboarding; provide feedback and build an accountability culture.

Requirements

• Minimum 5 years of IT experience; at least 2 years in Release Management, Change Management, DevOps, or application maintenance.

• Experience leading a technical team or people-leadership role (priorities, results, and competency growth).

• Practical knowledge of SDLC and deployment processes for test and production environments.

• Knowledge of Change Management and Release Management: risk, dependencies, approvals, deployment windows, rollback plans.

• Working knowledge of Jira and Confluence; preferred practical experience with Jira Service Management (workflows, reporting, administration, integrations).

• Knowledge of CI/CD tools and code repositories (e.g., GitLab, GitHub, Jenkins, Artifactory, SonarQube) or equivalent solutions.

• Experience automating deployment/tooling processes and integrating tools to define software delivery efficiency metrics.

• Strong KPI/reporting capabilities: data analysis, bottleneck identification, translating insights into improvement plans.

• Ability to collaborate with business and technical stakeholders; manage priority conflicts and communicate deployment risk.

• English level B2 or higher.

Benefits

• Stable employment contract.

• Annual bonus.

• Hybrid work model (2–3 days per week in the office).

• Real impact on technology direction and the development of your team.

• Opportunity to build culture, standards, and processes in your scope.

• Stable enterprise environment.

• Training: general, leadership, and technology (choose what interests you).

• Benefits cafeteria (sports, medical care, vouchers, discounts).

• Passion clubs (e.g., running, skiing, board games, travel, shooting) and the option to start your own.