IT Systems Administrator (Client Management)

Quick Facts

• Role: IT Systems Administrator (Client Management)

Description

You will provide, operate, and continuously improve the end-user device environment, including Windows clients, tablets, hand scanners, office and label printers, and video systems. You will support and enhance IT services for printing, telephony, and video while analyzing existing solutions and implementing technical optimizations. The role also includes working in an ITIL environment (incident, problem, change) and contributing to IT projects.

Responsibilities

• Provide, operate, and continuously develop end-user devices (Windows clients, tablets, hand scanners, office and label printers, video systems)
• Support and further develop IT services for printing, telephony, and video; potentially take service responsibility for specific services in the future
• Analyze current solutions and identify/implement technical optimization opportunities for device and service infrastructure
• Develop solutions for provisioning, configuration, and management of end-user devices
• Take end-to-end responsibility for specific IT services, including (in the future) lifecycle management, procurement planning, and economic control with budget responsibility
• Participate in an ITIL process environment, especially Incident, Problem, and Change Management, and continuously improve IT processes
• Contribute to IT projects with ideas and implement innovative solutions to evolve the IT landscape

Requirements

• Completed IT education (e.g., Specialist for System Integration) or comparable IT qualification
• Experience administering Windows clients and providing end-user device support
• Ideally knowledge of client management and the use of management/deployment systems
• Proficiency with Windows 10 and Windows 11; Microsoft 365 knowledge is a plus
• Analytical, solution-oriented thinking with ability to challenge current processes and identify improvements
• Initiative, independent working style, responsibility mindset, and willingness to actively develop technical services
• Motivation for professional/personal growth, with the perspective of taking on additional service responsibility
• Willingness for occasional on-call duty (about 2–3 callouts per year)

Benefits

• Company health insurance
• Annual health budget of €300
• Christmas and vacation pay
• About two days of mobile work per week
• Employee benefits with 1,500+ partners
• Bike leasing via BusinessBike
• Family-oriented work atmosphere and an engaged team
• Company and team events