IT Process Manager

Quick Facts

• Role: IT Process Manager (m/w/d)

• Focus: Warehouse & contract logistics IT process management

Description

You will analyze and continuously improve logistics and IT processes. You will support existing and new customers by assessing their IT and process needs in the warehouse environment, deriving suitable IT/WMS solution concepts, and configuring/modeling processes in the WMS while shaping the interface between operations and IT.

You will accompany new or changed process introductions from conception through implementation, create business requirements/specifications and change requests, and coordinate process and IT projects across stakeholders.

Responsibilities

• Analyze and continuously further develop logistics and IT processes

• Support existing and new customers with their IT and process requirements in the warehouse environment

• Assess customer requirements and derive suitable IT and WMS solution concepts

• Configure and model processes in the WMS and shape the interface between operations and IT

• Accompany the introduction of new or changed processes from concept through implementation

• Create functional requirements, specifications (Pflichtenhefte), and change requests

• Coordinate process and IT projects and ensure alignment between business units, IT, and other stakeholders

• Support offer creation and solution concepts for new and existing customers

Requirements

• Completed training with a focus on informatics, business informatics, systems analysis, logistics, or a comparable discipline (degree is beneficial but not required)

• Experience in IT process management, process management, or project management (ideally in logistics)

• Knowledge of warehousing and contract logistics operations and the ability to translate operational requirements into IT processes

• Structured, independent, and solution-oriented working style

• Hands-on mindset and a focus on practical, usable solutions

• Strong communication skills and teamwork ability

Benefits

• Permanent employment contract (unbefristet)

• Modern work environment with flat hierarchies

• Flexible working hours and option for mobile work

• Individual training and further development opportunities

• On-site day care and Family Office support

• Sports and health programs, including an on-site fitness studio

• BusinessBike and a subsidy for public transport (ÖPNV)

• Company pension plan, employer savings benefits (vermögenswirksame Leistungen), and Corporate Benefits