Junior Support Technician

Quick Facts

• Role: Junior Support Technician

• Focus: International customer support in English; product installation, configuration, and technical support

Description

You will support customers, install and configure products, help train users, and test new product versions. The role includes working with Windows, Linux/Unix basics, and Cisco technologies, plus configuring internal systems and communicating with customers across time zones.

Responsibilities

• Install, configure, and provide technical support for products

• Train customers on how to use the products

• Test new product versions

• Configure internal company systems

• Communicate with customers in different time zones

Requirements

• Technical foundation: Windows knowledge; basics of Linux/Unix and networking

• Active Czech or Slovak language skills

• Communicative English (verbal and written)

• Customer-focused approach and good communication skills

• Desire to learn and grow in IT

Benefits

• Independent, responsible work in an international company with solid financial and professional support

• Opportunity for self-development and personal/knowledge growth

• Training and courses

• Pleasant working environment in a creative team

• Employee benefits program