Service Department Manager

Quick Facts

• Role: Service Department Manager
• Team size: ~10 service, inspection, and IT technicians

Description

You will lead and develop a service team and ensure efficient coordination of service orders and related documentation. The role includes customer communication and resolving complaints, while maintaining accurate service records. You will bring strong technical organization and comfort working with technical documentation.

Responsibilities

• Lead and develop a team of approximately 10 service, inspection, and IT technicians
• Coordinate and monitor service assignments/orders
• Review and ensure proper maintenance of service records and related documentation
• Communicate with customers and handle complaints

Requirements

• Completed high school education in an electrical engineering field
• Experience managing a team (ideally in service, technical operations, or operations)
• Ability to organize work and stay engaged in technical documentation
• Clean criminal record
• Advantage: knowledge of security systems

Benefits

• Career growth opportunities and a supportive working environment
• 5 weeks of vacation
• Allowances and benefit program
• Meal allowance (lump sum)
• Annual and loyalty bonuses
• Premium for obtaining a security clearance
• Professional training and further development opportunities
• Stable working environment with long-term secured contracts
• Regular company meetings and joint events