Clinical Systems Change & Adoption Specialist

Quick Facts

• Role: Clinical Systems Change & Adoption Specialist

• Work model: 100% remote

Description

Support the successful adoption, communication, and continuous improvement of clinical systems across global teams. This role focuses on creating user-facing materials, driving stakeholder engagement, supporting change management initiatives, and ensuring end users effectively use new system capabilities.

Responsibilities

• Develop and maintain training materials, user guides, communications, and support resources for clinical systems.

• Partner with business system owners, product managers, and cross-functional stakeholders to translate system capabilities into clear, user-friendly content.

• Support change management, user adoption, and training activities for new features and processes.

• Contribute to system readiness assessments and successful rollout of new capabilities.

• Gather end-user feedback, identify adoption challenges, and help drive continuous improvements.

• Promote awareness and effective use of available support resources.

• Collaborate with stakeholders to resolve issues and ensure a positive end-user experience.

Requirements

• Bachelor’s degree or equivalent qualification.

• 4+ years of experience in business analysis, stakeholder management, user adoption, or change management.

• Life sciences, clinical operations, or clinical trial environment experience preferred.

• Knowledge of EDC platforms, clinical trial systems, regulatory reporting, or vendor management solutions is an advantage.

• Proven ability to work in complex, matrixed organizations and collaborate with diverse stakeholders.

• Strong communication, presentation, and problem-solving skills.

• Experience delivering user engagement strategies and driving successful adoption of new technologies and processes.

Benefits

• 100% remote work with flexibility and work-life balance.

• Opportunity to contribute to global clinical systems and digital transformation initiatives.

• Collaboration with international and cross-functional teams.

• Exposure to innovative technologies and business-critical projects.

• Professional development and career growth opportunities.

• Supportive and collaborative working environment.