E-commerce Manager

Quick Facts

• Role: E-commerce Manager
• Focus: On-site customer journey, CRO, and event-based marketing automation

Description

Own the customer path in the store—from entry through product pages, categories, and onsite search to post-purchase communication—and develop it strictly based on numbers. You’ll design hypotheses, run tests, evaluate statistical significance, implement winners, and move forward. AI and language models are expected to be a daily working tool for data work and content production at scale.

Responsibilities

• Product pages and categories: ensure logical, complete, comparable variant structures; build data-driven display rules (availability, margin, season)
• Onsite search: synonyms, ranking, zero-results handling; search by parameters
• Data & experimentation: define core metrics, segments, dashboards; maintain an A/B test backlog with clear success criteria and correct statistics
• Unified product data model used for filters, comparison tools, and Google feed
• Marketing automation and owned channels: event- and segment-based communication (abandoned cart, abandoned browsing, return-to-product)
• Post-sale lifecycle: delivery, installation, review, and upsell/cross-sell flows; season reactivation
• Measurement: estimate incremental revenue using control groups
• AI-driven personalization and recommendations
• Product content (with content team): images, visualizations, videos, installation instructions, and technical parameters; AI-first production (generate/retouch images and create scaled product descriptions)
• Content quality controls: completeness targets and time-to-launch; moderate and surface customer-generated content
• Speed & devices: improve Core Web Vitals with mobile-first thinking; prioritize changes with the IT team

Requirements

• Experience leading onsite, CRO, or e-commerce product initiatives
• Documented A/B tests and implemented changes that affected outcomes (including failures with learnings)
• Practical daily use of AI for image/text generation, data analysis, and automation (scripts or API integrations are a plus)
• Experience with marketing automation tools and building event-based sequences
• Ability to organize process and team work without stopping the business
• Quantitative approach: understanding experiment statistics, working independently with data, and experience with GA4 and GTM
• English at a level allowing work with documentation and analysis of international stores

Benefits

• Results-based bonus
• B2B contract up to 20,000 PLN net (+VAT) per month
• Hybrid work: 3 days office (Warsaw, Wola) and 2 remote
• Content/product support team and specialized agencies handle acquisition; you focus on store performance
• Real impact in a fast-growing e-commerce business
• Multisport & Medicover
• Employee discounts on company products and services
• No dress code
• Coffee/tea and employee parking
• Private medical care