Business Operations Analyst II

Quick Facts

• Title: Business Operations Analyst II

• Work style: Remote

Description

The Business Operations Analyst II delivers business intelligence, analytics, and reporting solutions that support commercial and operational decision-making. You will partner with leaders and stakeholders to translate business needs into actionable insights using Tableau, Power BI, Copilot, and other analytics/AI tools. The role also focuses on streamlining and automating data management, analytics, and data visualization to improve efficiency, accuracy, and access to critical information.

Responsibilities

• Develop, enhance, and maintain interactive Tableau dashboards and reports for operational leaders and stakeholders

• Conduct data analysis to identify trends, patterns, performance drivers, and opportunities for operational improvement

• Translate business questions into analytical approaches that support decision-making

• Validate data accuracy and ensure consistency across reporting platforms

• Lead the strategic advancement of AI and Copilot in the division

• Streamline and automate recurring data processes to improve efficiency and reduce manual effort

• Build and optimize data pipelines using tools such as Alteryx, Tableau Prep, SQL, Excel, or other data integration tools

• Ensure data integrity through quality checks, documentation, and established governance practices

• Maintain data dictionaries, definitions, and reporting standards

• Deliver recurring and ad hoc performance reports for operational reviews, strategic planning, and business initiatives

• Interpret and communicate insights clearly for both technical and nontechnical audiences

• Support KPI creation, tracking, and refinement across teams

• Provide analytical support for business cases, forecasting models, and process improvement initiatives

• Act as a subject matter resource on Tableau capabilities and reporting best practices

• Provide training or documentation to help stakeholders understand dashboards, data definitions, and insights

Requirements

• Bachelor’s degree

• 3+ years of experience in business analysis, operations analytics, or a related role

• Proficiency in Tableau & Power BI (dashboard development and visualization best practices)

• Experience with data analysis tools such as Alteryx, Tableau Prep, Power BI, Salesforce, SQL, advanced Excel, Power Query, Python, or similar

• Strong analytical, critical thinking, and problem-solving skills

• Ability to simplify complex data into clear, actionable insights

• Strong attention to accuracy, detail, and data quality

• Ability to manage multiple priorities and deliver high-quality work within deadlines

• Strong communication skills for influencing stakeholders at all levels

• Ability to work independently and deliver quality results in a fast-paced environment

• Advanced Microsoft Office skills including Outlook, Excel, and PowerPoint

• Aptitude to rapidly learn other relevant tools (e.g., Alteryx, SQL Server)

• Ability to build collaborative relationships

Benefits

• Comprehensive benefits for employees regularly scheduled to work 20+ hours/week: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan

• Bonus and/or commissions eligible under the applicable variable compensation plan, based on performance metrics