Associate Director, Systems Business Analysis

Quick Facts

• Role: Associate Director, Systems Business Analysis

• Focus: Lead requirements, architecture, integrations, and roadmap for Indirect/value channel platforms and enhancements

Description

You will lead and develop a team of principal engineers to create requirements and business cases for new product builds and enhancements, while acting as the directly responsible individual for systems vendor management and integration planning. You’ll manage a multi-year roadmap, own architectural and user-experience requirements (including Jira story creation and testing), and partner with sales operations and external agents/retailers/vendors to ensure indirect systems support and exceed KPI targets.

You’ll also leverage AI and emerging technologies to develop best-in-class in-store hardware/software solutions and manage business platforms including CRM, product catalog, and point of activation.

Responsibilities

• Lead and develop principal engineers; guide creation of requirements and business cases

• Own systems vendor management and integration planning

• Manage a multi-year roadmap for technology solutions and product enhancements

• Develop internal/external communications for enhancements and updates

• Balance stakeholder needs with short/medium/long-term business objectives

• Own detailed architectural and UX requirements; create Jira user stories, vet requirements, groom stories, and support testing

• Use Agile to collaborate across technical and non-technical teams to deliver solutions quickly

• Ensure Value Indirect systems support and exceed KPI targets

• Leverage AI and emerging technologies for in-store hardware/software solutions

• Manage business platforms including CRM, product catalog, and point of activation

• Identify opportunities to streamline and reimagine products for better customer and partner experience

• Maintain productive relationships with external partners/vendors

Benefits

• Medical, dental, vision

• Short- and long-term disability; life insurance (basic and supplemental), AD&D

• Identity theft protection; pet insurance; group home and auto insurance

• Matched 401(k) savings plan

• Up to 8 company-paid holidays and up to 6 personal days per year

• Paid parental leave, adoption assistance, tuition assistance

• Potential premium pay depending on role (e.g., overtime, shift differential, holiday pay, allowances)

• Up to 15 days of vacation per year for newly hired employees (grows with service)

• Annual salary range: $126,000.00 - $242,000.00 (varies by location and confirmed skills/experience)