Business Systems Analyst (Strategic Portfolio Management)

Quick Facts

• Role: Business Systems Analyst (Strategic Portfolio Management)

• Focus: Enterprise work-management platform solutions connecting business priorities to execution, including responsible AI and automation

Description

This role owns solutions for enterprise work-management platforms—from discovery and rapid prototyping through configuration, launch, adoption, measurement, and continuous improvement. You will lead workshops, translate business needs and feedback into functional/technical/data requirements with measurable success criteria, and coordinate delivery with engineering and platform partners. You will also configure and sustain secure, scalable, maintainable systems while diagnosing and improving workflow friction and decision-making.

Responsibilities

• Lead discovery workshops with business users, product owners, engineering teams, and platform partners to identify workflow friction and high-value opportunities

• Translate user feedback into functional, technical, and data requirements; define measurable success criteria

• Evaluate feasibility, AI suitability, data readiness, dependencies, and risks; prototype and coordinate solution build, testing, deployment, and documentation

• Configure and optimize enterprise work-management platforms (projects, workflows, forms, fields, permissions, notifications, dashboards, reporting, integrations, scripts, intelligent experiences)

• Build solutions balancing user experience, business value, platform standards, data privacy, responsible-AI practices, and operational health

• Run user acceptance testing, incorporate feedback, guide transitions and training, and confirm measurable outcomes

• Sustain platform reliability by resolving complex issues, managing access and governance, documenting processes, and supporting upgrades/migrations/modernization

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or equivalent experience

• 12+ years of relevant experience in business systems analysis, enterprise application/platform engineering, software delivery, or related work

• Hands-on experience coordinating and configuring Jira (or comparable platform), including workflows, fields, forms, permissions, dashboards, reporting, and integrations

• Automation/scripting experience with Python or Groovy (or comparable), plus database/data management concepts and SQL

• Ability to lead discovery, gather requirements, translate needs into solution builds, and partner with business and technical collaborators

• Experience assessing, prototyping, or deploying AI-enabled solutions (generative AI, copilots, intelligent agents, or LLM integrations) in enterprise workflows

• Strong analytical and consultative skills, including diagnosing workflow, technical, data-quality, and AI-output issues; high ownership and ability to drive work to completion

• Familiarity with data privacy, security, responsible-AI, and enterprise-governance approaches; Agile/Scrum/Kanban/DevOps or SDLC experience

Benefits

• Base salary range: 168,000 USD – 270,250 USD (determined by location and experience)

• Eligible for equity and benefits