Group Product Manager, Fortellis Marketplace & API Platform

Quick Facts

• Role: Group Product Manager (Fortellis Marketplace & API Platform)

• Focus: API platforms, developer experience, integration hub, and marketplace experiences

• Work: Remote with flexibility to work from the Austin, TX office

Description

Lead the product vision, strategy, and roadmap for the Fortellis Marketplace and API Platform, including API gateway, developer experience, and an industry-leading Integration Hub. Own the API strategic framework and lifecycle governance, and establish API-first and agent-ready practices that improve API quality and developer experience. Partner with cross-functional teams to deliver measurable customer and business outcomes.

Responsibilities

• Define and drive product vision, strategy, roadmap, and execution for the Fortellis Platform and Marketplace

• Lead and develop Product Managers across APIs, API Gateway, Developer Experience, and App Marketplace capabilities

• Own the API strategic framework (market strategy, design standards, quality expectations, lifecycle practices, governance, launch readiness, monetization)

• Partner with Product, Engineering, and Marketing to define how APIs are built, published, governed, measured, and managed

• Lead API lifecycle strategy across intake, discovery, prioritization, design, documentation, governance, publishing, adoption, monetization, support, and retirement

• Establish and evangelize API-first and agent-ready product practices for AI/agentic readiness

• Drive API adoption and the Fortellis experience in the market

• Innovate marketplace capabilities for APIs, apps, integrations, MCP-enabled connectivity, AI Agents, and agentic product experiences

• Improve end-to-end product experience across discovery, onboarding, subscription, provisioning, billing, support, and usage

• Use customer research, product analytics, marketplace metrics, API usage data, AI/agent utilization insights, operational trends, and financial measures to guide OKRs and prioritization

• Manage team priorities, roadmap commitments, OKRs, and operating rhythms to deliver measurable outcomes

Requirements

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience

• 8+ years of Product Management experience in enterprise SaaS/platform products, API platforms, developer platforms, integration platforms, or marketplace/app marketplace ecosystems

• Experience managing, coaching, or mentoring Product Managers

• Strong experience building, launching, governing, and scaling APIs across an organization

• Strong understanding of API strategy and lifecycle management (gateways, developer portals, documentation, standards, monetization, governance, ownership models)

• Experience defining API design standards, quality expectations, launch readiness practices, governance routines, and operating models across teams

• Experience with usage-based pricing, subscription models, partner revenue-share, or marketplace business models

• Experience in decentralized organizations where API/platform/integration/marketplace ownership spans multiple teams

• Experience building or scaling self-service marketplaces, app marketplaces, partner platforms, or developer ecosystems

• Strong front-end customer experience instincts across discovery through customer self-service

• Experience with or strong working knowledge of AI Agents, agentic product experiences, MCPs, workflow automation, or AI-powered platform experiences

• Technical depth to collaborate effectively with Engineering, Architecture, Security, Data Platform, AI Platform, and UX teams

• Strong customer discovery skills

• Ability to translate business strategy into measurable OKRs

• Strong communication skills for complex platform, API, marketplace, and governance topics

• Cross-functional experience across Product, Engineering, UX, Sales, Customer Success, Support, Professional Services, Implementation, Product Marketing, Security, Legal, Operations, and Finance

• Travel up to 15% of the time

Benefits

• Medical, dental, and vision benefits

• Paid Time Off (PTO)

• 401K matching program

• Tuition reimbursement