Senior System Engineer

Quick Facts

• Role: Senior System Engineer (IT Specialist)
• Work model: Hybrid (office, home office, and on-site with customers)

Description

You will manage and evolve your own customer IT landscape for SMBs and mid-market companies. The role includes consulting on modern, future-ready IT architectures and delivering IT solutions end-to-end—from planning and implementation to go-live. You will also handle tickets with analysis, changes, and troubleshooting while ensuring high-quality documentation.

Responsibilities

• End-to-end ownership of customer environments (SMB & mid-market)
• Advise customers on modern, future-proof IT architectures
• Plan, implement, and continuously improve IT solutions and projects
• Install, configure, and automate complex IT environments
• Execute migrations, modernization, and renewal projects
• Process and resolve tickets including analysis, change handling, and troubleshooting
• Ensure quality, transparency, and clean documentation
• Collaborate closely with colleagues, customers, manufacturers, and partners
• Actively share knowledge and support the team

Requirements

• Completed IT education or comparable qualification
• Several years of experience as a System Engineer (ideally in IT services or data center operations)
• Practical, hands-on Windows Server infrastructure skills (Active Directory, DNS, DHCP, file services)
• Solid experience with virtualization platforms (VMware, Hyper-V, or Proxmox)
• Secure knowledge of server, storage, and backup solutions (e.g., HPE, Dell, NetApp, Pure Storage, Veeam Backup & Replication)
• Network & security knowledge, especially firewalling (FortiGate, Sophos, pfSense) and switching & WLAN (Cisco, HPE Aruba, UniFi)
• Experience with Microsoft 365 (introduction, migration, operations)
• Basic project management knowledge and experience planning and implementing IT projects
• Structured, self-organized working style and strong responsibility
• Communication skills, team spirit, and enjoyment of working with customers and partners
• High learning readiness and motivation to onboard quickly
• Very good German (spoken and written)

Benefits

• Hybrid working model (office, home office, and on-site with customers)
• Modern workplace in a family-friendly environment with engaging challenges
• Responsibility and ownership: implement solutions from idea to go-live