User Experience (Ux) Designer

Quick Facts

• Role: Senior UX Designer (user-centered, behavioral UX, enterprise digital products)
• Platforms: Web and mobile

Description

We are seeking an experienced Senior UX Designer with a strong background in user-centered design, behavioral design, and digital product innovation. The ideal candidate will design intuitive user experiences across web and mobile platforms, lead product discovery initiatives, and collaborate with cross-functional teams to deliver impactful digital solutions. The role focuses on translating complex business requirements into seamless user experiences while driving measurable customer and business outcomes.

Responsibilities

• Lead end-to-end UX design activities, including user research, journey mapping, wireframing, prototyping, and usability testing.
• Design intuitive and user-centered digital experiences that simplify complex business workflows and improve customer satisfaction.
• Collaborate with Product, Engineering, Business, and Marketing teams to define product strategy and deliver innovative solutions.
• Develop and maintain scalable design systems, component libraries, and accessibility-compliant design standards.
• Analyze user behavior, customer feedback, and journey analytics to make data-driven design decisions and optimize user experiences.
• Facilitate design workshops, stakeholder discussions, and product discovery sessions to identify opportunities and drive innovation.
• Mentor design teams and communicate design concepts, recommendations, and business value to stakeholders and leadership.
• Implement monitoring and alerting using enterprise-grade tools (e.g., AppDynamics, Splunk, Dynatrace, SiteScope).
• Analyze incidents, perform root-cause analysis, and implement preventive measures.
• Maintain infrastructure documentation, SOPs, knowledge articles, and DR runbooks.

Requirements

• BA or BS degree in Information Technology, Computer Science, Finance, or a related discipline.
• Knowledge and hands-on experience with Capital Markets / Primary Markets deal execution (5+ years preferable).
• Strong understanding of New Issue, Book Building, and Syndication workflows in Fixed Income and Equities.
• Prior experience providing desk-aligned production support in a trading floor or capital markets environment.
• Excellent troubleshooting skills; resolve critical production issues quickly under pressure.
• Strong communication and relationship-building skills; interact confidently with front-office users.
• Knowledge of bond fundamentals and capital markets execution processes (mandatory).
• Ability to document workflows, create knowledge repositories, and provide effective training.
• Highly organized and detail-oriented; manage multiple issues and requests simultaneously.
• Experience with vendor platforms for deal execution (e.g., Ipreo / Primary Portal / Dealogic) is a plus.

Benefits

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
• Salary Range: $110,000 - $125,000 a year