UX Researcher

Quick Facts

• Role: Senior UX Researcher

• Location: Poland (100% Remote)

• Team focus: Workforce Adoption, Change, Experience

Description

Join the Workforce Adoption, Change, Experience team to drive and execute user research strategies across a product portfolio, bridging human-centered design, product strategy, and actionable behavioral insights. The Senior UX Researcher will act as an expert practitioner for product discovery and design initiatives, taking full autonomy in planning, executing, and synthesizing mixed-methods research.

Responsibilities

• Execute end-to-end research initiatives (generative, evaluative, qualitative, and quantitative) across complex product features

• Synthesize insights from qualitative feedback and quantitative behavioral data into actionable recommendations

• Integrate continuous discovery via usability testing, user interviews, and field research into agile sprint cycles

• Collaborate early with Product Managers, UX/UI Designers, and Engineers to align business goals with user needs

• Track UX performance using key usability metrics (System Usability Scale, task success rates, time-on-task)

• Audit and improve user flows to identify friction points, reduce cognitive load, and advocate for seamless user journeys

Requirements

• 3–5 years of dedicated hands-on experience in User Research, Usability Testing, or Product Design Research within digital platforms

• Prior experience conducting research within Data, Analytics, AI-driven products, or complex system migration projects is highly desirable

• Solid proficiency in qualitative methodologies (in-depth interviews, usability testing, field studies) and quantitative tools (surveys, card sorting, basic product analytics)

• Proven experience embedding research insights directly into fast-paced, agile product development cycles

• Proven ability to operate independently, taking ownership from brief to presentation

• Excellent storytelling and presentation skills to communicate findings and rationale to cross-functional stakeholders

• User-first advocacy with passion for accessibility, design ethics, and research integrity

• Proactive problem-solving to turn ambiguous product questions into structured research plans

• Strong empathy balanced with analytical rigor when interpreting user behaviors and data trends

• Practical, hands-on mindset focused on driving real product impact

Benefits

Not specified in the provided text.