Senior ServiceNow Engineer - IRM/GRC

Quick Facts

• Senior ServiceNow Engineer specializing in IRM/GRC (TPRM and Privacy)
• Long-term platform ownership with technical implementation support

Description

Configure and develop ServiceNow IRM/GRC capabilities, including TPRM and Privacy. Support governance, compliance, risk management, and audit-related processes, while maintaining and enhancing the platform after go-live. Work under the guidance of the ServiceNow Platform Architect.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities
• Support governance, compliance, risk management and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations and workflows
• Perform defect resolution, maintenance and release activities
• Contribute to upgrades, platform optimization and continuous improvement
• Ensure adherence to architecture, governance, security and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal communication skills in English (B2+ level)

Benefits

• Supportive team and agile, startup-like culture
• Hybrid by design with opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities
• Career development programs and mentoring
• Thought leadership, soft skills and well-being programs
• Certification opportunities (Anthropic, Gemini, GCP, Azure, AWS)
• English classes
• Stable pay
• Participation in Employee Stock Purchase Plan with 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices with entertainment and relaxation zones and free snacks/coffee
• Corporate, social and well-being events
• Contractor work available (B2B terms agreed individually)