Senior Technical Product Manager

Join as a Senior Technical Product Manager to lead innovation in scalable service management and assurance systems for communication service providers (CSPs).

Description

As a Senior Technical Product Manager, you will bridge business and technical teams, ensuring product development aligns with user needs, business objectives, and technical feasibility. You will work in a dynamic environment and play a key role in driving product success.

Key responsibilities

• Develop a white-box understanding of the product and conduct technical analysis, including logs, APIs, architecture, service dependencies, queues, and data flows, to assess the impact of functional changes on the backend and operating system.
• Collaborate daily with engineering teams; refine scenarios, participate in refinements, discuss architecture, and support decisions on solutions and trade-offs.
• Co-create dimensioning and performance plans for customers, including instance counts and throughput; understand hardware and software limitations; and predict the impact of new features on system load and operating costs.
• Act as the product-area go-to person for sales, support, presales, marketing, and CPE partners by sharing knowledge of product architecture and operator use cases.

What makes you an ideal candidate

• Focus on meaningful results rather than simply delivering features.
• Find simple solutions to complex needs while ensuring high-quality experiences.
• Have a strong technical background, preferably with a Bachelor’s degree or higher in engineering, ICT, or IT.

Skills and experience

• Knowledge of networks that enables practical understanding of device-management protocols, such as CWMP (TR-069, USP, TR-369) and SNMP.
• White-box understanding of distributed systems and backend architecture.
• Practical knowledge of network protocols and the IP stack.
• Ability to assess the impact of functions on performance and capacity planning.
• Experience working closely with developers on technical solutions.
• Proven experience leading software products from concept to market and exploring new opportunities.
• Strong communication, negotiation, and relationship-building skills across all levels.
• Excellent English skills for complex technical discussions.

Bonus points

• Experience with B2B products.
• Experience in the Telco industry, including knowledge of eTOM.
• Hands-on product-marketing experience.
• Experience conducting in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer needs.

What we offer

• A team of highly skilled and humorous colleagues.
• Access to market-leading tools and equipment.
• MacBook Pro or ThinkPad with two monitors.
• Company events and team-building activities.
• Flexible working hours and remote work when needed.
• Training and conferences.
• Onsite gym and chillout space.
• Multisport card.
• Medical care.
• Kitchen stocked with snacks and treats, including Good Lood ice cream.
• Car parking area and bike room.
• Relaxed work atmosphere with no dress code and no open space.