Data Center Technician, Third Party Data Centers

Minimum qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50 lb (23 kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling, and lifting.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome issues and adapt to changes in a dynamic work environment.

About the job

The AI and Infrastructure team delivers AI and infrastructure at scale, efficiency, reliability, and velocity. The work supports internal users, cloud customers, and global services, including hyperscale computing, AI models, computing platforms, networking, and data center operations.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, applying the resources needed to resolve them.
• Maintain the security and integrity of data; track various forms of media for standard data-security issues, such as data not being properly erased, in accordance with security standards.
• Disassemble end-of-life equipment through part replacement or maintenance in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues, defined solutions, and limited guidance.