Data Center Technician III

🏢 Summary: Operations Technician role supporting data center infrastructure through installation, configuration, troubleshooting, repair, and preventive maintenance of servers, hardware, and networking equipment. The position requires hands-on physical work, shift flexibility, and technical troubleshooting across operating systems, server hardware, and networking protocols. 🗂️ Requirements: Component-level repair and troubleshooting of technical equipment, Operating system, computer hardware, and server hardware diagnostics, Networking protocol knowledge, Ability to lift and move 50 lb (23 kg) equipment, Ability to perform sustained physical work, including bending, kneeling, climbing, pushing, pulling, and lifting, Availability for non-standard hours, weekends, night shifts, holidays, and shift schedules 📃 Skills: Hardware, Servers, Networking, Protocols, Troubleshooting, Diagnostics, Maintenance, Repair 🏢 Description: Minimum qualifications • Experience with performing component-level repairs and troubleshooting on technical equipment. • Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. • Experience with networking protocols. • Ability to lift/move 50 lb (23 kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. • Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. Preferred qualifications • Bachelor's degree or equivalent practical experience. • 4 years of experience in maintenance and monitoring of server systems. • Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician. • Experience working within a data center or network operation center environment. • Experience with Linux operating systems. • Experience in project management and leadership, and collaborating and partnering with teams. About the job As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware, including servers and components, and server software, including Linux clusters. You'll configure more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks. While the work can sometimes be physically demanding, it involves working with cutting-edge computer infrastructure. Responsibilities • Deploy and operate new data center infrastructure across teams. • Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues. • Maintain the security and integrity of data; track various forms of media to check for non-standard data security issues, such as data that was not properly erased, in accordance with security standards. • Disassemble specific equipment that has reached its end of life through part replacement or maintenance within one or more teams. • Repair, fix and perform preventative maintenance on equipment, servers, machines or infrastructure based on identified issues with multiple solutions, independently.

🏢 Summary: Operations Technician role supporting data center infrastructure through hardware installation, configuration, troubleshooting, repair, and preventive maintenance. The position involves server and network equipment work, physical rack installation, data-security procedures, and shift-based schedules. 🗂️ Requirements: Component-level repair and troubleshooting experience, Operating systems, computer/server hardware, or networking protocols troubleshooting experience, Ability to lift/move 50 lb (23 kg) equipment, Ability to perform frequent bending, kneeling, climbing, pushing/pulling, and lifting, Availability for non-standard hours, weekends, nights, holidays, and shift schedules 📃 Skills: Hardware, Servers, Networking, Protocols, Linux, Routers, Switches, Troubleshooting, Maintenance 🏢 Description: Minimum qualifications • Experience performing component-level repairs and troubleshooting on technical equipment. • Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols. • Ability to lift/move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling, and lifting. • Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required. Preferred qualifications • Bachelor's degree or equivalent practical experience. • Completion of the online Google IT Support Professional Certificate program. • 2 years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols. • Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician. • Experience working in a data center or network operations center environment. • Ability to collaborate with teams to overcome challenges and adapt to changes in a dynamic work environment. About the job As an Operations Technician, you will install, configure, test, troubleshoot, and maintain hardware, including servers and their components, as well as server software such as a Linux cluster. You will configure more complex components, including networks, routers, hubs, bridges, switches, and networking protocols. You will participate in or lead small project teams on larger installations and develop project contingency plans. The role includes manual movement and installation of racks and can be physically demanding. Responsibilities • Deploy and operate new data center infrastructure across projects or functions. • Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, applying the resources needed to resolve identified issues. • Maintain data security and integrity; track media for standard data-security issues, such as data not being properly erased, in accordance with security standards. • Disassemble end-of-life equipment through part replacement or maintenance in a team setting. • Repair, fix, and perform preventive maintenance on equipment, servers, machines, or infrastructure based on identified issues, defined solutions, and limited guidance.

🏢 Summary: Technical data center role focused on deploying, operating, troubleshooting, repairing, and maintaining infrastructure and equipment. The position requires component-level repair experience, technical diagnosis skills, physical capability to handle equipment, and availability for non-standard shift schedules. 🗂️ Requirements: Component-level repair and troubleshooting experience on technical equipment, Diagnosis and troubleshooting experience with operating systems, computer/server hardware, or networking protocols, Ability to lift and move 50 lb (23 kg) equipment and perform sustained physical work, Availability for non-standard hours, including weekends, nights, holidays, and shift schedules 📃 Skills: Troubleshooting, Repairs, OperatingSystems, Hardware, Networking 🏢 Description: Minimum qualifications • Experience with performing component-level repairs and troubleshooting on technical equipment. • Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. • Ability to lift/move 50 lb (23 kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling, and lifting. • Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required. Preferred qualifications • Bachelor's degree or equivalent practical experience. • Completion of the online Google IT Support Professional Certificate program. • 2 years of experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. • Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician. • Experience working within a data center or network operation center environment. • Ability to collaborate and partner with teams to overcome issues and adapt to changes in a dynamic work environment. About the job The AI and Infrastructure team delivers AI and infrastructure at scale, efficiency, reliability, and velocity. The work supports internal users, cloud customers, and global services, including hyperscale computing, AI models, computing platforms, networking, and data center operations. Responsibilities • Deploy and operate new data center infrastructure across projects or functions. • Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, applying the resources needed to resolve them. • Maintain the security and integrity of data; track various forms of media for standard data-security issues, such as data not being properly erased, in accordance with security standards. • Disassemble end-of-life equipment through part replacement or maintenance in a team setting. • Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues, defined solutions, and limited guidance.

🏢 Summary: Lead data center hardware operations across non-Google Production facilities, managing Operations Managers and Technicians who install, configure, test, troubleshoot, and maintain server and network infrastructure. The role owns multi-site capacity and infrastructure project delivery, operational standards, timelines, SLOs, stakeholder coordination, and issue resolution in a 24/7 environment. 🗂️ Requirements: Bachelor’s degree in a technical field or equivalent practical experience, 10 years of experience managing technical teams responsible for server hardware installation, configuration, testing, troubleshooting, or maintenance, Site-level data center operations leadership experience, People management, supervision, or team leadership experience, Experience with operating systems and network architecture development, Ability to work non-standard hours, including weekends, nights, holidays, and shift schedules 📃 Skills: Linux, Servers, Hardware, Networking, Routers, Switches, Protocols, SLOs 🏢 Description: Minimum qualifications - Bachelor's degree in a technical field or equivalent practical experience. - 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and their components. - Experience in site-level data center operational leadership. - Experience in a people management, supervision, or team leadership role. - Experience with different operating systems (e.g. Linux) and developing network architecture. - Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required. Preferred qualifications - Experience working in data center environments, including building and operating large-scale infrastructure; network and compute architecture and lifecycle; and Linux/Unix system administration. - Experience initiating and executing strategic initiatives in a global environment. - Experience leading operations in a 24x7 environment. - Track record of leading and improving Environmental Health and Safety (EHS) initiatives. - Ability to implement and drive the safety culture at the site while fostering a collaborative team environment. About the job The Hardware Operations team is responsible for monitoring physical infrastructure supporting search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians, oversee quality installation of server hardware and components, and lead complicated installations and troubleshooting. Your team will install, configure, test, troubleshoot, and maintain hardware, including servers and their components, and server software, including a Linux cluster. The team will also configure complex network components such as networks, routers, hubs, bridges, switches, and networking protocols; may lead small project teams on larger installations; and develop project contingency plans. The Technical Infrastructure team develops and maintains data centers and builds platforms that support the product portfolio. The team keeps networks running to provide a fast, reliable user experience. Responsibilities - Lead, mentor, and manage operations staff, including Operations Managers and Technicians, across non-Google Production (nGP) facilities to maintain high operational standards. - Facilitate nGP capacity delivery needs by successfully executing multiple simultaneous infrastructure projects across different locations. - Own project delivery timelines, ensuring On-Time Delivery (OTD) of nGP initiatives while setting and monitoring robust Service Level Objectives (SLOs). - Coordinate stakeholder relationships across internal teams, cross-functional partners, and external vendors to set deliverables, align expectations, and track parallel efforts. - Identify and mitigate roadblocks by partnering closely with team members to resolve process bottlenecks and communication breakdowns.

🏢 Summary: Lead 24/7 data center operations for a metro area, managing technical teams, vendors, infrastructure deployment, and system support. The role requires deep data center, network, compute, and Linux/Unix expertise while driving global initiatives and EHS compliance. 🗂️ Requirements: Bachelor’s degree in a technical field or equivalent practical experience, 8 years of technical team, vendor/contract, and service-delivery management experience, 8 years of data center infrastructure, network/compute architecture, hardware life-cycle, and Linux/Unix administration experience, Ability to work non-standard hours, including weekends, nights, holidays, and shift schedules 📃 Skills: Linux, Unix, Networking, Compute, Infrastructure, Hardware, EHS 🏢 Description: Minimum qualifications • Bachelor's degree in a technical field or equivalent practical experience. • 8 years of experience managing technical teams, vendor or contract management, and service delivery. • 8 years of experience working in data center environments, including building and operating infrastructure; network and compute architecture and life-cycle; and Linux/Unix system administration. • Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required. Preferred qualifications • Master's degree in a technical field or equivalent practical experience. • Experience initiating and executing strategic initiatives in a global environment. • Experience leading and improving Environmental Health and Safety (EHS) initiatives. • Exceptional data gathering and presentation skills. About the job As part of the Technical Infrastructure team, you will operate with an engineering-first mindset, serving as "our engineers' engineers." You will improve systems by taking them apart and rebuilding them better, from initial data center development through engineering next-generation platforms. The team keeps networks running and secure, maximizes hardware efficiency, and ensures seamless system performance for a fast, reliable online experience. Responsibilities • Manage round-the-clock operations across all shifts, including days, nights, and weekends, within the metro area. • Oversee hiring, coaching, talent development, and vendor management for technical teams. • Lead the deployment, maintenance, and support of systems and network architectures. • Use Linux/Unix, network protocol, and hardware life-cycle expertise to resolve complex strategic challenges. • Execute global strategic projects aligned with company goals while driving strict Environmental, Health and Safety (EHS) compliance.

🏢 Summary: Software engineering role focused on building and operating switch software for Google’s data-center network operating system. The position supports AI networking and high-performance TPU/GPU fabrics, with responsibility for scalable network performance, software delivery, and system issue resolution. 🗂️ Requirements: Bachelor’s degree or equivalent practical experience, 5 years of software development experience, 3 years of software product testing, maintenance, or launch experience, 1 year of software design and architecture experience, 3 years of large-scale infrastructure, distributed systems, networks, compute, storage, or hardware architecture experience, Networking experience with L2, L3, ACL protocol layers, and SDN 📃 Skills: Networking, SDN, Linux, L2, L3, ACL, Multithreading, Infrastructure, DistributedSystems, Switching, TPU, GPU 🏢 Description: Minimum qualifications • Bachelor’s degree or equivalent practical experience. • 5 years of experience with software development in one or more programming languages. • 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. • 3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. • Experience with networking (L2/L3/ACL protocol layers) and SDN. Preferred qualifications • Master's degree or PhD in Computer Science, or a related technical field. • 5 years of experience with data structures and algorithms. • Experience developing accessible technologies. • Knowledge of Linux user space development and multi-threading development. About the job Software engineers develop next-generation technologies that change how billions of users connect, explore, and interact with information. Products operate at massive scale and span areas including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile. As a software engineer, you will work on a project critical to business needs, with opportunities to switch teams and projects as the business evolves. The role requires versatility, leadership, and enthusiasm for solving new full-stack problems. Join a high-performing team responsible for the network operating system powering data-center infrastructure. Contribute to projects enabling AI networking and high-performance fabrics for TPU and GPU workloads. The Platforms Infrastructure Engineering team designs and builds the hardware and software technologies that power services. Its computational challenges are complex and enabled by custom hardware designed and manufactured in-house. The work spans systems from concept through high-volume manufacturing and can shape the machinery used in cutting-edge data centers. Responsibilities • Design, develop, test, deploy, maintain, and improve switch software. • Manage individual project priorities, deadlines, and deliverables. • Manage scalability and performance tuning of large-scale networks. • Triage product or system issues and debug, track, and resolve them by analyzing their sources and impact on hardware, network, or service operations and quality.

🏢 Summary: Senior embedded software engineering role focused on designing, developing, testing, deploying, and maintaining large-scale infrastructure software. The position provides technical leadership for high-impact projects, aligns distributed teams, and manages delivery priorities and timelines. 🗂️ Requirements: Bachelor’s degree or equivalent practical experience, 8 years of software development experience, 7 years of embedded operating systems experience, 5 years of software design, architecture, testing, and product-launch experience, Kernel programming experience, Firmware experience, C or C++ coding experience 📃 Skills: C, C++, Kernel, Firmware, Embedded, Networking, Algorithms, Architecture 🏢 Description: Minimum qualifications • Bachelor's degree or equivalent practical experience. • 8 years of experience in software development. • 7 years of experience working with embedded operating systems. • 5 years of experience with design and architecture; and testing/launching software products. • Experience in Kernel programming and firmware. • Coding experience in C or C++. Preferred qualifications • Master’s degree or PhD in Engineering, Computer Science, or a related technical field. • 8 years of experience with data structures and algorithms. • 5 years of experience in a technical leadership role leading project teams and setting technical direction. • 3 years of experience working in a complex, matrixed organization involving cross-functional or cross-business projects. • Experience with data center networking. About the job Software engineers develop next-generation technologies that support large-scale information services and products. This role works on a project critical to business needs, with opportunities to change teams and projects as priorities evolve. Engineers are expected to be versatile, demonstrate leadership, and take on new full-stack problems. Using technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The AI and Infrastructure team delivers AI and infrastructure capabilities at scale, with a focus on efficiency, reliability, and velocity. Its work spans software and hardware, including TPUs, Vertex AI for Google Cloud, global networking, data-center operations, systems research, and hyperscale computing platforms. Responsibilities • Provide technical leadership on high-impact projects. • Influence and coach a distributed team of engineers. • Facilitate alignment and clarity across teams on goals, outcomes, and timelines. • Manage project priorities, deadlines, and deliverables. • Design, develop, test, deploy, maintain, and enhance large-scale software solutions.

🏢 Summary: Lead a newly consolidated engineering team building the technical foundation for safe, scalable Google Cloud use across Alphabet, including AI solutions and infrastructure automation. The role combines people leadership, technical strategy, system design, and hands-on engineering for large-scale, international deployments. 🗂️ Requirements: Bachelor’s degree or equivalent practical experience, 8 years of software development experience, 2 years of people management or team leadership experience, Experience integrating generative AI tools or LLM interfaces into workflows 📃 Skills: SoftwareDevelopment, GenerativeAI, LLMs, Leadership 🏢 Description: Minimum qualifications • Bachelor’s degree, or equivalent practical experience. • 8 years of experience in software development. • 2 years of experience in a people management or team leadership role. • Experience integrating generative AI tools or LLM interfaces into workflows. Preferred qualifications • Master's degree or PhD in Computer Science or a related technical field. • 3 years of experience working in a complex, matrixed organization. • Experience or strong interest in building execution runtimes and sandboxes for AI/ML workloads or autonomous agent frameworks (e.g., Jetski, CASG, Vertex Agent Engine). • Experience managing corporate customer migration, intake pipelines, or onboarding workflows at scale. • Familiarity with Google Cloud security products (such as VPC Service Controls and Cloud Firewalls), as well as advanced networking technologies like eBPF network policies, Cilium, and Envoy sidecar proxies. • Familiarity with Google-internal production primitives and data access layers (F1, Spanner). About the job Software Engineering Managers provide technical leadership for major projects while managing teams of engineers. They optimize their own code, enable engineers to optimize theirs, manage project goals, contribute to product strategy, and develop their teams. Teams work across areas including information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, and user interface design. With technical and leadership expertise, you will manage engineers across multiple teams and locations, oversee a large product budget, and lead deployment of large-scale projects across multiple international sites. The Hybrid Cloud Environment (HCE) team enables Alphabet’s safe-by-default use of Google Cloud Platform (GCP) by shifting non-functional requirements—including security, privacy, regulatory, and FinOps—into the platform layer. You will lead a newly consolidated engineering team combining the former Cloud AI Solutions and Corp Run workstreams; the team will support Cloud for Alphabet (C4A) and Project Reef, making “intent become infrastructure.” The Core team builds the technical foundation behind flagship products. The team owns and advocates for underlying design elements, developer platforms, product components, and infrastructure; builds central solutions across products; removes technical barriers; strengthens existing systems; and influences important technical decisions across the organization. Responsibilities • Set and communicate team priorities that support broader organizational goals. • Align strategy, processes, and decision-making across teams. • Set clear expectations for individuals based on their level and role, aligned with organizational goals. • Meet regularly with individuals to discuss performance and development, and provide feedback and coaching. • Develop the mid-term technical outlook and roadmap for one or more teams. • Evolve the roadmap to meet anticipated future requirements and infrastructure needs. • Design, guide, and vet system designs within the broader area, and write product or system development code to solve ambiguous problems. • Review engineers’ code and provide feedback to ensure best practices for style, code check-in, accuracy, testability, and efficiency.

🏢 Summary: Lead manufacturing test engineering for hardware systems, managing a team and developing scalable test strategies, automation, and process improvements. The role addresses complex product failures through RCCA, data collection, and manufacturing-process qualification for server, storage, and networking hardware. 🗂️ Requirements: Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent engineering experience, 10 years of test engineering experience in electronics manufacturing, 8 years of people management experience, Python, Bash, and Shell scripting experience for product-specific test plans and test execution 📃 Skills: Python, Bash, Shell, RCCA, ICT, BSCAN 🏢 Description: Minimum qualifications • Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent engineering experience. • 10 years of experience in Test Engineering in electronics manufacturing. • 8 years of experience in people management. • Experience coding in Python, Bash, and Shell scripting to generate product-specific test plans and execute testing accordingly. Preferred qualifications • Experience in manufacturing, quality, or product engineering for hardware technology and systems. • Experience working with server, storage, and networking products, especially AI and ML servers, racks, and integration. • Experience with test station bring-up, gauge R&R/correlation, and partner or agreement manufacturing (ODM, OEM, JDM). • Experience managing manufacturing test hardware using custom electronics, fixturing, instrumentation, and defining test strategy, test automation, test optimization, and scaling test capacity. • Experience with design for test and structural tests such as ICT/BSCAN, Board- and System-level Functional Tests. • Ability to drive improvement of test systems and processes for scaling test capacity. About the job Join a team developing custom silicon solutions that support direct-to-consumer hardware products. Contribute to next-generation hardware experiences focused on performance, efficiency, and integration, while supporting the technical infrastructure behind data centers, platforms, and networks. Responsibilities • Lead a team; set and communicate individual and team priorities that support organizational goals. • Meet regularly with individuals to discuss performance and development, and provide feedback and coaching. • Apply Root Cause Corrective Action (RCCA) fundamentals and collaborate with teams to analyze failures and resolve issues. • Define and execute data-collection activities for highly complex technical issues. • Drive process design, optimization, and qualification activities for manufacturing processes involving components, parts, or products.

🏢 Summary: Software engineering role focused on building and maintaining large-scale technical infrastructure that powers global services. The position involves product and systems development, design and code reviews, documentation, and debugging issues across hardware, network, and service operations. 🗂️ Requirements: Bachelor’s degree or equivalent practical experience, 2 years of programming experience in C++, Python, or Go, 2 years of experience with large-scale infrastructure, distributed systems, networks, compute technologies, storage, or hardware architecture 📃 Skills: C++, Python, Go, Infrastructure, Networks, Compute, Storage 🏢 Description: Minimum qualifications • Bachelor’s degree or equivalent practical experience. • 2 years of experience programming in C++, Python, or Go. • 2 years of experience developing large-scale infrastructure, distributed systems, or networks; or experience with compute technologies, storage, or hardware architecture. Preferred qualifications • Master’s degree or PhD in Computer Science or related technical fields. • 2 years of experience with performance, large-scale systems data analysis, visualization tools, or debugging. • 2 years of experience with data structures or algorithms in an academic or industry setting. • Experience developing accessible technologies. • Proficiency in code and system health, diagnosis and resolution, and software test engineering. About the job Software engineers develop next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Products handle information at massive scale and extend beyond web search. As a software engineer, you will work on a project critical to business needs, with opportunities to switch teams and projects as the business grows and evolves. Engineers are expected to be versatile, demonstrate leadership, and take on new full-stack problems. The Technical Infrastructure team builds the architecture behind online user experiences. Its work includes developing and maintaining data centers, building next-generation platforms, and keeping networks running to provide users with a fast, reliable experience. The AI and Infrastructure team delivers AI and infrastructure at scale, efficiency, reliability, and velocity for internal teams, cloud customers, and users worldwide. Teams support AI-model development, global computing services, and developer platforms, with work spanning software and hardware, including TPUs, Vertex AI for Google Cloud, global networking, data center operations, and systems research. Responsibilities • Write product or system development code. • Participate in or lead design reviews with peers and stakeholders to select among available technologies. • Review code developed by other developers and provide feedback to ensure best practices, including style guidelines, code check-in, accuracy, testability, and efficiency. • Contribute to existing documentation or educational content and adapt content based on product or program updates and user feedback. • Triage product or system issues and debug, track, and resolve them by analyzing issue sources and their impact on hardware, network, or service operations and quality.