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July 17, 2026

UPS Field Service Engineer

Mid • On-site

Atlanta, GA

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities

  • Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
  • Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
  • Coordinates with technical support to resolve maintenance or operational issues.
  • Assists in developing Methods of Procedures (MOPs).
  • Reports to a supervisor for any unusual issues or developments.
  • Trains periodically at company headquarters on testing equipment and rebuilding systems.
  • Completes Field Service Reports promptly and provides proactive recommendations to clients.
  • Candidate will be based from home.

Qualifications

  • Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
  • Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
  • Proficient with hand tools and test equipment for maintenance and repairs.
  • Strong verbal, written communication, and customer service skills.
  • Ability to work independently with resourcefulness and initiative.
  • Knowledge of equipment manufacturers' specifications.
  • Physically capable of bending and lifting up to 100 lbs as required.
  • Willingness to work nights, weekends, and be on-call when needed.
  • Basic knowledge of computer hardware and software.
  • Prior experience with third-party UPS service providers is a plus.
  • OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
  • A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
  • Military veterans with experience in Electrical/Mechanical systems are highly valued.
  • Must have a clean driving record.
  • Primarily regional travel within Atlanta, GA; occasional national travel may be required.

Location Preference

Candidate is preferred to live in Atlanta, GA area

Benefits

  • Competitive salary with full benefits package
  • Paid Time Off (PTO)
  • 401(k) with company matching
  • Gas card and vehicle allowance
  • Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
  • Growth Opportunities
  • Training & Development

This role offers stability, growth opportunities, and a supportive benefits package tailored to support UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.

If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.

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Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. The team operates at the intersection of robotics, controls, and factory execution, ensuring automation delivers consistent, measurable performance across diverse industrial applications. About the role: As a Robotics Field Service Engineer, you are the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent the company directly within customer facilities. This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability. In this role you will: - Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells - Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly - Provide hands-on technical support to customer operators and maintenance teams - Log service activity, asset updates, and spare part requirements in CMMS systems - Coordinate field scheduling and support with customers, vendors, and internal stakeholders - Monitor system performance remotely using dashboards and fleet tools - Document service work, root cause analysis, and follow-up actions with clarity and precision - Identify recurring failure patterns and escalate systemic risks for broader improvement - Build professional, trusted relationships with plant managers and site personnel - Operate with strict adherence to safety standards, including LOTO and industrial compliance - Participate in RCA sessions, audits, and continuous improvement initiatives - Continuously expand technical depth across robotics, controls, networking, and industrial systems What makes you a great fit: - 3+ years of hands-on field service experience supporting robotic or industrial automation systems - Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems - Ability to read electrical schematics, wiring diagrams, and pneumatic drawings - Experience using CMMS platforms to track and report maintenance activity - Comfortable with local travel up to 80% and overnight travel up to 50% - Clear written and verbal communicator capable of producing structured service documentation - Demonstrated commitment to safety and disciplined field execution Bonus points if you have: - Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots - Familiarity with palletizing, case packing, pick-and-place, or conveyor systems - Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments - Prior customer-facing field experience - Spanish language proficiency Our Total Rewards: - Equity participation through stock options - Competitive and uncapped commission structure (for commission-eligible roles) - Medical, dental, and vision insurance with high employer premium coverage - FSA, DCFSA, life insurance, short-term and long-term disability (employer-paid) - Employee Assistance Program (EAP) - Up to 12 weeks of paid parental leave - Company-sponsored 401(k) - Home office stipend for remote and hybrid employees - Monthly cell phone reimbursement - 15 days of paid time off plus company holidays Compensation Philosophy: Pay and equity packages are benchmarked against peer companies at a similar growth stage. This role is paid hourly at $29–$44 per hour. With typical 50+ hour workweeks including travel and site activity, total annualized earnings generally range from $83,000 to $126,000 depending on experience and hours worked. Overtime is paid in accordance with applicable federal and state law for hours worked over 40 in a workweek. Equal Opportunity Employment: The company is an equal opportunity employer and makes employment decisions based on merit, business needs, and role requirements. Accommodations are available for accessibility needs. AI Use: AI-powered tools may be used in parts of the interview process, with all final hiring decisions made by humans.

Technology

ALTEN

Systems Engineer

Mid

On-site

Berkeley, CA

🏢 Summary: Systems Engineer role focused on defining system architecture, integration strategies, and validation processes for large-scale battery energy storage systems. The position involves cross-functional collaboration to ensure reliable, safe, and manufacturable subsystem integration while optimizing performance and resolving complex system-level issues. 🗂️ Requirements: Bachelor's or Master's degree in Engineering, 3+ years of professional engineering experience, Knowledge of systems engineering principles, Experience with requirements management, Experience with interface definition, Experience with lifecycle development, Experience in multidisciplinary integration, Knowledge of power electronics, battery systems, or electro-mechanical hardware, Proficiency with electrical battery systems, Experience with technical modeling and documentation tools, Strong written and verbal communication skills 📃 Skills: MATLAB, Simulink, SysML, Battery, Systems, Electronics, Firmware, Architecture, Testing, Integration, Validation 🏢 Description: We are looking for a Systems Engineer to join our team and bridge the gap between complex subsystem designs and high-level product architecture. You will be responsible for defining the technical requirements, interfaces, and integration strategies that ensure our large-scale energy storage systems operate reliably and safely. This role requires a holistic mindset, strong collaboration across multidisciplinary teams (mechanical, electrical, controls, and manufacturing), and a drive to solve tough technical challenges in service of our clean energy mission. Responsibilities • Define and manage system-level requirements, functional specifications, and interface control documents for core battery system architecture. • Collaborate with electrical, mechanical, and firmware engineering teams to ensure subsystem designs are seamlessly integrated and meet performance targets. • Lead system-level validation and integration testing, developing test plans that verify safety, reliability, and functionality under diverse operating conditions. • Perform trade-off analyses to optimize system performance, cost, and manufacturability, identifying potential risks early in the development lifecycle. • Conduct root cause analysis for complex system-level failures, working cross-functionally to implement effective engineering solutions. • Decompose requirements and functions from system-level down to component-level, ensuring traceability. Qualifications • Bachelor's or Master's degree in Engineering (Systems, Electrical, Mechanical, or equivalent) with 3+ years of professional experience. • Strong understanding of systems engineering principles, including requirements management, interface definition, and lifecycle development. • Experience in multidisciplinary integration, preferably in power electronics, battery systems, or large-scale electro-mechanical hardware. • Proficiency with electrical battery systems. • Proficiency with technical modeling and documentation tools (e.g., MATLAB/Simulink, SysML, or similar) to manage system architecture and performance data. • Excellent written and verbal communication skills, with the ability to bridge communication gaps between specialized engineering domains and non-technical stakeholders. Salary Range • $115,000-130,000 • The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

Technology

ALTEN

Safety Test Labs - Impact Safety Test Engineer

Mid

On-site

Auburn Hills, MI

🏢 Summary: Engineering role focused on planning, preparing, and executing automotive impact safety tests for vehicles, components, and occupant sled systems. The position involves regulatory compliance, test data validation, equipment coordination, and development of new testing methods in a fast-paced automotive testing environment. Candidates will support onsite testing operations across multiple shifts while collaborating with technical teams and suppliers. 🗂️ Requirements: Bachelor's degree in Engineering from an ABET accredited university, 1-5 years of automotive experience, Knowledge of automotive impact safety testing, Proficiency in Microsoft Office, Proficiency in MS Teams, Ability to operate data acquisition equipment and software, Knowledge of domestic and global impact test regulations, Strong planning and organizational skills, Ability to manage multiple engineering projects independently, Excellent communication skills 📃 Skills: Engineering, Automotive, Microsoft, Teams, Hypergraph, Canalizer, Mathlab, Omega, NHTSA, FMVSS, EuroNCAP, IIHS, LEAN, 8D 🏢 Description: Job Description: The Impact Safety Test Engineer is responsible for the planning, preparing and performing impact safety-related testing and ensuring successful completion of full-size vehicle, component and/or occupant sled testing. This role requires knowledge in domestic and global regulatory requirements. Key Responsibilities: - Reviewing impact test regulations and test request provided by requestor - Providing work instructions to technicians, mechanics and photographers - Performing test to regulations and post test data validations - Ensuring the test data collection systems are properly configured and are capturing the required test data - Interfacing with equipment suppliers and internal departments to coordinate calibrations and repair - Keeping up on current software and hardware best practices - Performing onsite physical prep and test work with vehicles and test-related hardware and software - Development and implementation of new test methods and/or equipment - Managing improvements to department processes - Supporting 1st shift and/or 2nd shift operations, including weekends and holidays as required Required Qualifications: - Bachelors of Science in Engineering from an ABET accredited University - 1-5 years of automotive experience - Proficiency in Microsoft Office and MS Teams - Ability to work independently and within a team - Strong planning and organizational skills - Excellent communication skills - Ability to manage continuous improvement initiatives and engineering projects with minimal supervision - Effective operation of precise data acquisition equipment and software, or ability to master these systems quickly Preferred Qualifications: - Familiarity with Hypergraph Analytical Software, Canalizer, Math-lab software and Omega Temp loggers - 3-5 years' experience in automotive test facility and impact testing - Knowledge of logistics planning, warehouse management, or material handling - Basic knowledge of LEAN principles and process improvement practices - Basic knowledge of standard problem solving techniques such as 8D, fishbone analysis, and 5-Why - Basic knowledge of automotive restraint systems and interior trim assembly - Exposure to working with or supervising a unionized workforce - Familiarity with global test regulations including NHTSA, FMVSS, EuroNCAP, and IIHS - Masters in Electrical Engineering Drug Screening Requirement: As a federal contractor, the employer maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.